Breanna Taves

Culinary Host Supervisor [March 2022- Current]

• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Created and deployed successful strategies to boost restaurant performance and streamline food prep.
• Trained team members in successful strategies to meet operational targets.
• Monitored food preparation, production, and plating for quality control.

Hospitality Department Supervisor [June 2021- Current]

• Oversees employee performance, corrects problems, and increases efficiency to maintain productivity targets.
• Created a training program for the department that is utilized throughout the company.
• Assigns tasks and establishes work schedules for up to 42 employees to cover operational needs.
• On call 24/7 for employees whenever they have problems on shift.
• Interviews job applicants, asking appropriate questions regarding background, expertise and education.
• Plan and executes yearly team building retreats for a range of 30-45 employees.
• Processed new hire paperwork and documents.
• Verified timekeeping records and handled any discrepancies with employees.

Marketing Assistant [October 2020-Current]

• Fills in for the marketing team when needed for off-site events and appearances.
• Coordinates all staff events within the facility.
• Collaborated with marketing teams to develop marketing materials for campaigns.
• Managed marketing efforts, communicated programs to staff and trained on marketing promotions.
• Worked with marketing teams to create marketing and promotional content for social media.

• Creating and maintaining a patient centered focus by engaging in a positive working relationship with all patients, guests, and staff at the facility.
• Responding to patients concerns with compassion while working efficiently with the medical staff to coordinate resolutions that will best benefit the patient.
• Demonstrates respect, friendliness and willingness to help wherever needed while preforming in a high stress environment.
• Maintaining the patient's sense of comfort and dignity throughout their stay.
• Works effectively with staff from all departments to coordinate resolutions.
• Shift Lead (December 2019-2021)

Division Director (2018)

• Collaborated with a team of three peers to plan, coordinate, and execute activities for over 150 campers.
• Planned, budgeted and executed division nights for ALC campers and counselors every 2 weeks. Guest count for this event ranged from 100-150 people.
• Facilitated cabin life for over 20 counselors and 80 campers by visiting each cabin multiple times throughout the day, assisting in cabin duties, and aiding in conflict resolution

Department Head (2019)

• Controlled lesson plans for 15 classes and created weekly schedules for 32 counselors
• Coordinated classes and ensured that each counselor was supported and confident throughout the summer.
• Led departmental courses to review lesson plans and teaching tactics for department activities
• Tracked inventory for each class while periodically ordering supplies

• Explored the field of Food and Beverage in a resort setting where I worked as the lead expeditor at Captain Cooks.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Greeted customers at the counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Trained and assisted new kitchen staff members.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Recommended and sold spa packages and memberships based on client's preferences and needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Generated new sales leads to achieve and exceed monthly sales goals.

Recognitions:

• Rookie award 2016
• Awarded Top Sales for 2016 and 2017
• Nominated for the Eagle award 2017