Summary
Overview
Work History
Education
Skills
Pet walker/ sitter for Rover
Timeline
Generic

Breanna Tracy

Albion,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Investigator Supervisor/ Contact Tracer Supervisor

Public Consulting Group
Remote, NY
10.2020 - 03.2022
  • Average 40 hours a week
  • Supervise 20 contact tracers of approximately 20 people that collectively performs all functions of Contact Tracing Initiative
  • Managing scheduling, case/ contact assignments, care, and issue coordination, as well as QA audits in relation to Case Investigation/ Contact Tracing
  • Quantify daily and weekly progress for the team including cases contacted successfully, contacts tracked and monitored, and patients and contacts referred to social support systems
  • Brainstorm and Implement solutions to escalated issues from team to
  • LHD (Local Health Department) or regional DOH (Department of Health)
  • Coordinate with 5 WNY health departments to triage and coordinate next steps for communication with and care for individuals in isolation and consult with the Case Investigator at the LHD to act as primary point of contact for persons with positive diagnostic test for COVID-19 to provide support and information about the disease and gather information including contacts
  • Liaise with partners and stakeholders at the LHD, NYSDOH and local community
  • NYSIIS look ups

COVID-19 Contact Tracer

Public Consulting Group
Remote, NY
05.2020 - 10.2020
  • Average 40 hours a week
  • Collaborate with the Case Investigator from the LHD
  • Call contacts of cases and communicate in a professional and empathetic manner maintaining emotional and cultural awareness
  • Collect and record data on symptoms and needs into the CRM with accuracy, maintaining daily contact with team supervisors
  • Provide contacts with approved information about NYS quarantine procedures, if appropriate, refer to testing protocols and/or to a COVID-19
  • Community Support Specialist for social resources

Assistant Store Manager

Dollar General
Belmont, NY
10.2019 - 05.2020


  • Average hours worked 30 - 40 hours
  • Systematize logistics including inventory, vendor invoicing/contact, and coordination of receiving
  • Money management (deposits, change fund, balancing register drawers)
  • Manage daily operational procedures as well as sales reports/ scheduling/ payroll and customer care

Education

COVID-19 Contact Tracing Certificate -

Johns Hopkins University
Baltimore, MD
05.2020

High School Diploma -

Albion Central School District
Albion, NY
06.2013

Skills

  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Good listening skills & Active Listening
  • Decision Making
  • Responsible
  • Data Entry
  • MicroSoft Programs
  • Leadership
  • Organization and Time Management

Pet walker/ sitter for Rover

My fiance and I pet sit at peoples houses, we also do drop in visits. We take on a wide range of pets (dogs, cats, ferrets, bearded dragons and birds.) We are both huge pet lovers, in our house currently we have a bearded dragon and a cockatiel. During visits that our clients schedule we have a range of jobs to do. Some include taking the dogs outside, giving pets medication, cleaning litter boxes. Best of all spending quality time with the animals, whether its just petting them or playing with their favorite toys.

Timeline

Investigator Supervisor/ Contact Tracer Supervisor

Public Consulting Group
10.2020 - 03.2022

COVID-19 Contact Tracer

Public Consulting Group
05.2020 - 10.2020

Assistant Store Manager

Dollar General
10.2019 - 05.2020

COVID-19 Contact Tracing Certificate -

Johns Hopkins University

High School Diploma -

Albion Central School District

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Breanna Tracy