Experienced in leading site operations and managing complex projects. Leveraging strategic planning and effective team leadership to ensure smooth execution and high-quality outcomes. Proven track record of driving operational improvements and maintaining strong team cohesion. Dedicated to delivering results that exceed expectations.
Overview
5
5
years of professional experience
Work History
Site Leader
Tommy's Express Car Wash
Roseville, CA/Saratoga Springs, UT
10.2023 - 05.2025
Managed damage claims
Resolved conflicts swiftly and effectively by fostering open communication channels between team members while maintaining an impartial approach to problemsolving..
Maintained detailed records of all site activities, allowing for effective monitoring of progress towards key milestones throughout each project''s duration.
Implemented innovative solutions to address site-specific challenges, resulting in improved efficiency and effectiveness.
Oversaw daily site operations, ensuring adherence to safety protocols and regulatory requirements.
Evaluated employee performance regularly, providing constructive feedback and identifying opportunities for growth and development.
Created a positive work environment that promoted high levels of morale, job satisfaction, and retention among team members.
Adapted quickly to unforeseen circumstances or changes in the scope of work, ensuring minimal disruptions to overall site performance and project timelines.
Established strong relationships with stakeholders, clients, and vendors for seamless communication and collaboration throughout the project lifecycle.
Trained new team members on site policies and procedures.
Maintained records and logs of work performed and materials and equipment used.
Oversaw personnel safety and efforts at work site.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Implemented best practices and safe operating procedures.
Worked with personnel and managers to meet strict timelines.
Developed work schedules for team members to maximize shift coverage.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Resolved issues among team members to keep employees on task.
Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
Evaluated customer needs and feedback to drive product and service improvements.
Service Manager
Chipotle Mexican Grill
11.2022 - 08.2023
Handled cash transactions and operated Point of Sale (POS) systems efficiently
Food prep, Inventory, Customer service.
Support Staff
Next move homeless services
Rancho Cordova
12.2019 - 07.2020
Filing paperwork on new intakes/ assisting homeless community
Providing Room and building inspections prior to new tenants occupying
Assisting recovering addicts with maintaining sobriety/ providing support information regarding employment, housing to tenants in need.
Made hourly rounds to ensure the safety of residents.