Breanna Welch
Mount Joy,PA
Summary
Honors student at Penn State Harrisburg pursuing Kinesiology with a Biology minor and pre-med focus. Strong customer service, time management, and problem-solving skills. Demonstrated commitment to patient/customer-centered support and maintaining safe, clean environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Babysitter
Brianna Carmen
Columbia, Pennsylvania
04.2026 - Current
- Maintained safe play areas and supervised indoor and outdoor activities.
- Set up age-appropriate games, crafts, and reading activities.
- Shared behavior, meal, and schedule updates with parents.
- Helped with activities of daily living.
Host/Expo/Server
Rubber Soul Brewing Company
Hummelstown, Pennsylvania
10.2024 - Current
- Managed waitlist and seating flow for dining room, bar, and patio areas.
- Collaborated with servers and management to fulfill reservations and accommodate special seating requests.
- Maintained organization of host stand during service, menus, and front entrance clean and organized during service.
- Answered customer questions about menu items, restaurant services, and special promotions.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
Behavior Health Technician
WellSpan Philhaven Behavioral Health
Mount Gretna, Pennsylvania
09.2025 - 02.2026
- Used de-escalation methods during agitation and crisis events.
- Directed patients toward coping skills and appropriate social behavior.
- Supported patients with daily living tasks and personal care routines.
- Observed patient behavior and recorded findings in WellSpan behavioral health records.
- Communicated patient status changes to nurses and treatment team members.
- Documented behavioral incidents in patient records to ensure accurate tracking of patient progress.
Education
Bachelor of Science - Kinesiology
Pennsylvania State University
Harrisburg05-2027
Associate of Science - Exercise Science
Harrisburg Area Community College
Harrisburg, PA12-2023
Skills
- Patient care and support
- Behavioral observation
- Crisis management
- Electronic charting
- Customer service
- Team collaboration
- Time management skills
- Creative problem-solving strategies
- Empathy and patience
Certification
- BLS Certification
Timeline
Babysitter
Brianna Carmen
04.2026 - Current
Behavior Health Technician
WellSpan Philhaven Behavioral Health
09.2025 - 02.2026
Host/Expo/Server
Rubber Soul Brewing Company
10.2024 - Current
Bachelor of Science - Kinesiology
Pennsylvania State University
Associate of Science - Exercise Science
Harrisburg Area Community College