Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Automotive Technician /Car Porter
Roush
, MI
03.2024 - Current
Testing and inspecting newer Ford vehicles
Inspecting looking for damages done while in the factory
Test driving and listening for any weird sounds while driving
Inspecting headlights, tail lights and blinkers for full function
Making sure all seat belts, ac/heat, both rear and front sensors work
Adhered strictly to company policies concerning quality control standards.
Transported customer's cars to service area for repairs or maintenance work.
Moved vehicles to designated parking areas as directed by management.
CUSTOMER SERVICE REPRESENTATIVE
SHERLOQ SOLUTIONS
09.2023 - 03.2024
Taking and making phone calls in regards to patients accounts
Sorting through Flywire and helping patients set up payment plans
Answering any questions a patient might have in regards to billing issues, date of service questions, providing correct billing information
Taking and adding updated insurance information to a patient's account.
LEARNING AMBASSADOR/ PROCESS ASSISTANT
AMAZON
09.2021 - 04.2022
Teaching new associates how to safely and efficiently learn their role
Helping answer any/all questions any AA's have
Ability to train and bring in the best to help the operation run smoothly
Communication with the associates
Having the ability to talk with associates in a positive and polite manner, and being on the same page as fellow ambassadors
Managing day to day operations of AAs
Ability to run the floor without the presence of a manager
Manage and follow the standard of work for labor tracking, achieving our rates, and shift planning
Being able to communicate with associates
Having the ability to talk with associates in a positive and polite manner, as well as being on the same page as my peers.
INTERN DIESEL MECHANIC/DEICER
INTEGRATED DEICING SERVICES LLC
11.2014 - 03.2020
Learning troubleshooting and reading wiring blueprints with accuracy and understanding
Check and change oil and air filters in all IDS vehicles also make sure there are no leaks and fluids are not low
Able to perform mechanical repairs to all IDS equipment, to include independent diagnosis and repair of engines, transmissions, differentials, electrical, hydraulic systems, brake repair and replacement, pump repair and/ or replacement
Able to operate heavy machinery around aircrafts while being able to maintain a safe distance.