Breanna White
La Crosse,WI
Summary
Dedicated student with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist and Daycare Attendant
Marcie's Pet Spa
05.2024 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Babysitter
Theresa Jennings
05.2023 - 08.2023
- Organized activities that enhanced children's physical, emotional and social well-being
- Assisted in developing self-confidence with age-appropriate responsibilities and chores
- Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing
- Guided school homework and read bedtime stories to support development
- Planned fun outings and educational activities to keep children entertained
- Organized and cleaned home after activities by picking up toys and straightening up play room
Patient Escort
University of Iowa Hospitals And Clinics
05.2022 - 02.2023
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility
- Maintained confidentiality of patient data and condition to safeguard health information
Italian Cook
Hy-Vee Grocery
04.2021 - 09.2021
- Reduced food waste significantly by implementing proper portion control and storage techniques
- Adjusted recipes based on ingredient availability or customer request
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Showcased excellent knife skills for precise cutting and preparation of various ingredients
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
Education
Bachelor of Science - Pre-Veterinary Medicine
University of Wisconsin - La Crosse
La Crosse, WI12-2026
High School Diploma -
Regina Catholic Education Center
Iowa City, IA05.2023
Skills
- Promoting Good Behavior
- Toddler care experience
- Medication Administration
- Patience and Empathy
- Healthcare administration
- Customer Service
- Time Management
- Computer Literacy
Affiliations
- National Society of Leadership and Success
- Pre-Veterinary Club
- Chemistry Club
- Pre-Health Professions LLC Program
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved any issues in booking or dissatifaction which led to proper handling of clients and employees.
- Positively influenced kids with behavior issues, improving family quality of life.
Certification
- CPR/AED Certification
- Iowa Driver's License
- First Aid Certification
Timeline
Front Desk Receptionist and Daycare Attendant
Marcie's Pet Spa
05.2024 - Current
Babysitter
Theresa Jennings
05.2023 - 08.2023
Patient Escort
University of Iowa Hospitals And Clinics
05.2022 - 02.2023
Italian Cook
Hy-Vee Grocery
04.2021 - 09.2021
High School Diploma -
Regina Catholic Education Center
Bachelor of Science - Pre-Veterinary Medicine
University of Wisconsin - La Crosse
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