Dynamic and results-oriented professional with extensive experience in customer service at Walmart. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and inventory management, consistently achieving operational goals while fostering positive relationships with clients and team members. Adaptable and reliable, committed to delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
01.2025 - 05.2025
I stocked clothes, processed returns, processed new items, organized and cleaned constantly
Cashier
Dollar General Store
11.2024 - 02.2025
Stocked shelves to maintain inventory organization.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Enhanced shopping experience, provided product information and location assistance.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Maintained a clean and organized store environment for optimal shopping experience.
Answered customer questions and provided detailed product information.
Helped customers locate desired items and transfer oversized items to vehicles.
Unloaded arriving product stock and moved to store display areas.
Checked and pulled defective or expired products from shelves.
Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
Collaborated with team members to complete daily tasks and achieve store goals.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Improved overall store appearance by regularly facing products on shelves for easy identification.
Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
Cashier
Towne and Country Grocery
01.2023 - 12.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Improved efficiency, organized checkout area for optimal workflow.
Increased sales of promotional items by informing customers about current offers.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Reduced processing errors by meticulously following transaction procedures.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Patient Care Taker
All About Care
03.2023 - 02.2024
Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
Demonstrated strong problem-solving skills, adapting to unforeseen challenges and finding innovative solutions to meet patient needs.
Assisted patients with daily living activities for improved quality of life and increased independence.
Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
Facilitated smooth transitions between healthcare settings by coordinating discharge planning and communicating pertinent information to all relevant parties.
Collaborated with healthcare professionals to develop comprehensive care plans tailored to each patient''s unique needs.
Supported patients with mobility challenges through physical assistance and proper use of adaptive equipment.
Enhanced patient recovery by closely monitoring vital signs, administering medications, and following treatment plans.
Maintained accurate inventory of medical supplies and equipment necessary for efficient daily operations within the facility or home setting.
Improved patient satisfaction by providing compassionate and attentive care to individuals with various needs.
Reduced hospital readmissions through proactive follow-up care, ensuring that patients received the necessary support after discharge.
Participated in ongoing professional development opportunities to stay up-to-date on best practices within the field of patient care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Guided patients to restroom to support bladder and bowel relief requirements.
Provided compassionate and patient-focused care to cultivate well-being.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained strong connections within caregiver community to gain continuous knowledge.
Manager
Wendys Restaurant
11.2021 - 08.2023
Built relationships with customers to encourage repeat business.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Promoted store promotions and incentive programs to increase overall sales revenue.
Addressed customer needs and made product recommendations to increase sales.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Enhanced customer service experience by efficiently processing purchases and returns.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Supported marketing initiatives by setting up and maintaining promotional displays.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Contributed to significant decrease in queue times by streamlining checkout process.
Facilitated smoother checkout process, trained new employees on POS systems.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Maintained current knowledge of store promotions and highlighted sales to customers.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Worked flexible schedule and extra shifts to meet business needs.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Improved efficiency, organized checkout area for optimal workflow.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Ensured compliance with company policies and procedures while processing transactions efficiently.