Breanna Blum
Lawrenceburg,TN
Summary
Dynamic professional with a strong work ethic and exceptional interpersonal skills, consistently seeking new challenges to drive organizational success. Proven adaptability in fast-paced environments, with a track record of mastering new skills efficiently. Known for the ability to work effectively independently and contribute positively to team dynamics.
Overview
8
8
years of professional experience
Work History
Lead CSR
Builtwell Bank
Lawrenceburg,TN, TN
10.2024 - Current
- Managed complex client issues, ensuring resolution through professional and empathetic approach.
- Collect deposits or payments and arranged for billing.
- Delivered exceptional customer service and assistance.
CSR
Builtwell Bank
Lawrenceburg, TN
08.2022 - 10.2024
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Server
Striker's Steakhouse
Lawrenceburg, TN
05.2020 - 07.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server/Food Runner
Brasseler USA
Lawrenceburg, TN
08.2016 - 04.2020
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Lawrence County High School
Lawrenceburg05-2019
Some College (No Degree) -
CareerStep
OnlineSkills
- Multi-task management
- Task prioritization
- Customer service
- Positive and professional
- Product knowledge
- Computer proficiency
- HIPAA compliance
- Health and safety
References
References available upon request.
Timeline
Lead CSR
Builtwell Bank
10.2024 - Current
CSR
Builtwell Bank
08.2022 - 10.2024
Server
Striker's Steakhouse
05.2020 - 07.2022
Server/Food Runner
Brasseler USA
08.2016 - 04.2020
High School Diploma -
Lawrence County High School
Some College (No Degree) -
CareerStep
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