Breanna (Rae) Canady
Marysville
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Camping World
07.2024 - Current
- Primary Responsibilities:
- Coordinate multiple phone lines
- Handle confidential documents with discretion
- Manage office supply inventory
- Assist a team of 16 sales associates
Front Desk Receptionist
Scenthound
10.2023 - 07.2024
- Scheduled appointments and maintained client records
- Assisted customers with inquiries and membership services
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Helped insure smooth clinic operations
Dog Groomer
Happy Spa Dogs Mobile Grooming
06.2022 - 10.2023
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Front Desk Receptionist/Dog Groomer
Helen Woodward Animal Center
10.2021 - 04.2022
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained confidentiality of sensitive data to protect customer and business information.
Dog Groomer
MARKIM PET RESORT
10.2020 - 02.2021
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
Dog Groomer
Awesome Doggies Mobile Pet Grooming
11.2019 - 03.2020
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Increased client retention through effective communication and understanding of pet owner preferences.
Bather
Animal Keeper
06.2019 - 10.2019
- Provided a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
- Collaborated with groomers to prepare animals for additional services such as haircuts or nail trims, increasing overall salon efficiency.
Bather/Hotel Associate
PETSMART
09.2018 - 06.2019
- Increased customer loyalty through personalized service, remembering repeat clients'' preferences for their pets'' grooming needs.
- Handled nervous or anxious pets with patience and understanding, creating a positive experience for both animal and owner.
- Improved customer satisfaction by providing efficient and thorough bathing services for pets.
Education
Professional certification - Dog Groomer
SAN DIEGO GROOMING ACADEMY
10.2019
High School - undefined
THE WINSTON SCHOOL DEL MAR
06.2016
Skills
- Customer service proficiency
- Professional phone communication
- Client engagement specialist
- Extensive customer interaction experience
- Proven sales track record
- Professional pet grooming
- Proficient in computer applications
- Proficient office management skills
- Organizational administration skills
- Detail-oriented data entry
- Financial proficiency
- Cash management expertise
- Meticulous attention to detail
- Skilled in prioritizing deadlines
- Systematic file organization
LANGUAGE
English
Native
Timeline
Front Desk Receptionist
Camping World
07.2024 - Current
Front Desk Receptionist
Scenthound
10.2023 - 07.2024
Dog Groomer
Happy Spa Dogs Mobile Grooming
06.2022 - 10.2023
Front Desk Receptionist/Dog Groomer
Helen Woodward Animal Center
10.2021 - 04.2022
Dog Groomer
MARKIM PET RESORT
10.2020 - 02.2021
Dog Groomer
Awesome Doggies Mobile Pet Grooming
11.2019 - 03.2020
Bather
Animal Keeper
06.2019 - 10.2019
Bather/Hotel Associate
PETSMART
09.2018 - 06.2019
High School - undefined
THE WINSTON SCHOOL DEL MAR
Professional certification - Dog Groomer
SAN DIEGO GROOMING ACADEMY
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