Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanne Bigelow

Enfield

Summary

Accomplished CNA Supervisor with a proven track record at In Home Care, adept in staff management and healthcare regulations. Leveraged compassionate leadership and effective communication to enhance patient safety and staff performance. Excelled in HIPAA compliance and patient care coordination, significantly improving service quality and operational efficiency.

Overview

17
17
years of professional experience

Work History

CNA Supervisor

In Home Care
01.2018 - Current
  • Communicated with patient, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both resident and staff while ensuring continuous compliance with regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

CNA

Touch Points at Chestnut
04.2014 - 01.2018
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated patients and family members on best home care practices for healing and recovery.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Documented patient information and care activities in electronic health record.

CNA

The Suffield House
03.2011 - 04.2014
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated patients and family members on best home care practices for healing and recovery.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Documented patient information and care activities in electronic health record.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Food Service Worker

Taco Bell
07.2008 - 04.2011
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Developed and maintained positive relationships with customers to enhance service.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Monitored food quality and freshness throughout day.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cleaned and organized kitchen, dining and service areas.

Cashier

Riverside
07.2007 - 04.2008
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

No Degree - Pre Requisite For Nursing

Goodwin College
East Hartford, CT

General Education Degree -

Asnuntuck Community College
Enfield, CT

High School Diploma -

Enfield High School
Enfield, CT
06.2010

Skills

  • Basic Life Support
  • Patient Care Coordination
  • Staff Management
  • Healthcare regulations
  • Compassionate Leadership
  • HIPAA Compliance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Patient Safety
  • Adaptability and Flexibility
  • Patient Care Assessment
  • Certified in CPR/AED
  • Relationship Building

Timeline

CNA Supervisor

In Home Care
01.2018 - Current

CNA

Touch Points at Chestnut
04.2014 - 01.2018

CNA

The Suffield House
03.2011 - 04.2014

Food Service Worker

Taco Bell
07.2008 - 04.2011

Cashier

Riverside
07.2007 - 04.2008

No Degree - Pre Requisite For Nursing

Goodwin College

General Education Degree -

Asnuntuck Community College

High School Diploma -

Enfield High School

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Breanne Bigelow