Breanne Black
Memphis,TN
Summary
Dynamic E-Commerce Specialist with a proven track record at DHL Lamar, excelling in enhancing product visibility and driving sales through innovative promotional campaigns. Skilled in data analysis and equipped with strong communication abilities, I foster teamwork and consistently exceed sales goals while ensuring customer satisfaction and operational efficiency.
Knowledgeable with solid background in handling tasks efficiently and accurately. Demonstrated ability to manage various types of packages and materials, ensuring timely and safe delivery. Proven skills in problem-solving and attention to detail, consistently maintaining high standards in workflow processes.
Professional handler with keen focus on organization and precision, consistently ensuring smooth and reliable operations. Bringing valuable experience in managing and transporting materials safely, with strong emphasis on teamwork and adaptability to changing needs. Known for reliability and meticulous attention to detail in all tasks.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Handler
FedEx
Memphis, TN
06.2022 - 06.2025
- Sorted packages for timely delivery to ensure efficient operations.
- Operated material handling equipment to move freight safely and effectively.
- Maintained accurate inventory records to support logistical efficiency.
- Collaborated with team members to optimize loading processes and reduce delays.
- Assisted in training new team members on operational procedures and best practices.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
E-Commerce Specialist
DHL Lamar
Memphis, TN
10.2019 - 04.2021
- Managed product listings across multiple e-commerce platforms to enhance visibility and sales.
- Developed and implemented promotional campaigns to drive customer engagement and increase conversion rates.
- Analyzed sales data to identify trends, ensuring inventory levels aligned with demand forecasts.
- Collaborated with marketing teams to optimize online presence and improve user experience on e-commerce sites.
- Trained new team members on e-commerce best practices, fostering a knowledgeable and skilled workforce.
- Maintained working knowledge of company products, services and promotions.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Oversaw customer service initiatives, improving response times and satisfaction ratings through effective communication strategies.
Cosmetic Inspection
SMX Iqor
Memphis, TN
12.2016 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Inspected WiFi and Cable equipment for debris infestation or repairs.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to
- new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Kirby High School
Memphis, TN05.2015
Skills
- Workplace safety
- Task delegation
- Equipment operation
- Equipment monitoring
- Packing skills
- Shipping
- Employee engagement
- Creative problem solving
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Team collaboration
- Relationship building
- Task prioritization
- Professionalism
- Professional demeanor
- Communication skills
- Clear verbal communication
Timeline
Handler
FedEx
06.2022 - 06.2025
E-Commerce Specialist
DHL Lamar
10.2019 - 04.2021
Cosmetic Inspection
SMX Iqor
12.2016 - 03.2018
High School Diploma -
Kirby High School