Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Breanne Dunkleman

Lewisburg,TN

Summary

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Service Technician

FMS Integration
02.2024 - 05.2025
  • Responds quickly to emergency maintenance requests for timely on-call support.
  • Followed safety procedures to avoid injuries in field.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Analyzed proposed technical solutions based on customer requirements.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Delivered unit-tested systems within customer-prescribed timeframes.
  • Implemented automated build and deployment processes to streamline release management procedures.

2M Miniature Technician

U.S Navy
12.2020 - 07.2023
  • Perform corrective and preventative maintenance on circuit boards
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Aegis Weapons System Technician

U.S Navy
12.2019 - 06.2023
  • Operate the Aegis Weapons System, including the MK-99 Fire Control system, as well as the Spy-1, used for terminal guidance of Standard Missiles, and the Aegis computer suite
  • Operate and maintain combat and weapons direction systems, surface-to-air and surface to-surface missile systems, and gun fire control systems at the organizational and intermediate level.
  • Installed and troubleshot wide range of voice, data, fiber optics and security systems.
  • Read, interpreted and understood electrical and electronic schematic diagrams and expertly applied understanding to hands-on technical work.
  • Used CSOSS procedures to perform preventive, predictive and corrective maintenance to keep machinery running at optimal levels and maintain Combat Systems Readiness.
  • Enforced a safe job site and maintained compliance with regulations.
  • Acted as Action Area Supervisor during condition readiness as needed to support technicians and operators to maintain readiness with equipment and the ship as a whole.
  • Performed commissioning and system diagnostics from system-level controllers to end devices and completed commissioning documentation.
  • Maintained, repaired, tested and adjusted electromechanical, pneumatic and electronic recording, control and measuring instruments.
  • Used personal protective equipment and followed established chemical hygiene and biohazard protocols.
  • Evaluated upcoming tasks and anticipated equipment, procedures and training needs. Maintained system logs or manuals to document testing or operation of equipment.
  • Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
  • Tested circuitry and electronic components according to instructions, technical manuals and knowledge of electronics.
  • Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
  • Provide situational reports to leadership and outside contractors
  • USS Bulkeley (DDG 84)

Pharmacy Technician

Kroger
02.2016 - 12.2019
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Flagged potential side effects and allergies to prescribed medications for patients. Entered prescription information into computer databases.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Cleaned and maintained equipment or work areas according to prescribed methods. Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.

Education

Associate's Degree -

Columbia State Community College
Columbia, TN

Some College (No Degree) -

Auburn University
Alabama
12.2016

High School Diploma -

Cornersville High School
Cornersville, TN
05-2015

Skills

  • Technical troubleshooting
  • Technical support
  • Repair and installation
  • Device Installation
  • Technical Documentation
  • Computer Diagnostics
  • Hardware and Software Repair System Configuration
  • AC/DC Motors and Circuits RF Frequency
  • Liquid Cooling Systems
  • Radar Systems
  • Schematic interpretation
  • Courteous and professional
  • Customer relations
  • Quality assurance
  • Customer service
  • Positive attitude
  • Problem-solving

Awards

Navy And Marine Corps Achievement Medal, 2M Miniature Repair certification

Certification

  • Certified in Tridium Niagra software

Timeline

Field Service Technician

FMS Integration
02.2024 - 05.2025

2M Miniature Technician

U.S Navy
12.2020 - 07.2023

Aegis Weapons System Technician

U.S Navy
12.2019 - 06.2023

Pharmacy Technician

Kroger
02.2016 - 12.2019

Associate's Degree -

Columbia State Community College

Some College (No Degree) -

Auburn University

High School Diploma -

Cornersville High School

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