Summary
Overview
Work History
Education
Skills
Affiliations
References
Work Availability
Quote
Timeline
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Breanne Eye

Nashville,MI

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Waterjet Technition

Powrachute
Hastings, MI
03.2022 - Current
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Loaded raw materials into CNC machines for machining processes.
  • Monitored machine operations and adjusted settings as needed.
  • Replaced defective components or parts as needed.
  • Managed quality control and maintained high level of customer satisfaction.
  • Performed troubleshooting on CNC systems to identify faults and malfunctions.
  • Optimized cutting parameters to reduce cycle time while maintaining quality standards.
  • Documented changes in programs, tooling, setups., in a timely manner.
  • Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
  • Input commands into CNC machines for pattern management and graphic displays on terminal screens.

CNC Machine Operator

Versitile Wood Solutions
Nunica, MI
06.2021 - 03.2023
  • Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
  • Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
  • Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
  • Changed out aging tools, fixtures and offsets.
  • Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
  • Read blueprints and 3D models to determine product specifications and plan operational sequences.
  • Leveraged micrometers, verniers and gages to accurately inspect parts.
  • Provided expert coaching and training for new team members.

Assistant Manager

GPM Investments
Spring Lake, MI
08.2018 - 11.2019
  • Organizing daily staff schedules and assigning shifts.
  • Maintaining accurate records of fuel and other store inventory levels.
  • Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
  • Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
  • Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
  • Managing financial transactions such as deposits, refunds, credits.
  • Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
  • Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Waitress Trainer

Applebee's Grill + Bar
Muskegon, MI
01.2013 - 07.2018
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Prepared tables by setting up linens, silverware and glassware.
  • Took beverage orders from patrons and served drinks promptly.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Answered questions about menu selections and made recommendations when requested.
  • Processed payments accurately using cash registers or point-of-sale systems.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Cleared dishes between courses and after guests finished dining.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Grand Haven High School
Grand Haven
05.2011

Skills

  • Customer Service
  • Relationship Building
  • Equipment Maintenance
  • Operations Monitoring

Affiliations

  • Home Improvement
  • Crafting
  • Camping
  • Gatherings

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Waterjet Technition

Powrachute
03.2022 - Current

CNC Machine Operator

Versitile Wood Solutions
06.2021 - 03.2023

Assistant Manager

GPM Investments
08.2018 - 11.2019

Waitress Trainer

Applebee's Grill + Bar
01.2013 - 07.2018

High School Diploma -

Grand Haven High School

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Breanne Eye