Healthcare management professional with comprehensive experience in overseeing healthcare operations and driving quality patient care. Strong focus on fostering team collaboration and achieving optimal results. Known for adaptability, reliability, and strategic leadership. Skilled in healthcare administration, process improvement, and regulatory compliance, with commitment to enhancing both patient and staff satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Essentia Health
05.2023 - 01.2025
Support physicians by assisting in exams and treatments, ensuring efficient patient care.
Accurately record vital signs and patient data, contributing to precise medical records.
Coordinate patient appointments and referrals, optimizing healthcare delivery.
Manage electronic health records, ensuring accurate documentation and data integrity.
Streamline patient care workflows by coordinating cross-departmental communication and implementing efficient scheduling protocols for enhanced healthcare delivery
Medical Assistant
CMH Raiter Family Clinic
06.2024 - 08.2024
Supported medical staff in patient care, enhancing efficiency and accuracy in vital sign collection.
Ensured exam room readiness, contributing to a seamless patient experience.
Facilitated seamless communication between healthcare providers and patients, improving care coordination and follow-up procedures
Director of Human Resources
Bayshore Residence and Rehabilitation Center
10.2018 - 01.2021
Orientation and Training for Staff Streamlined HR operations for 165-employee healthcare facility, managing full-cycle recruitment, payroll administration, and benefits coordination while maintaining optimal staffing levels.
Developed comprehensive onboarding and training programs for 130-bed nursing facility, ensuring regulatory compliance and maintaining high staff retention rates.
Led employee relations initiatives including FMLA administration, conflict resolution, and performance management, fostering a positive workplace culture.
Orchestrated employee development programs and benefit administration processes, enhancing workplace satisfaction and operational efficiency.
Implemented strategic workforce planning initiatives for 130-bed facility, optimizing staff allocation and reducing scheduling gaps while maintaining quality care standards.
Staffing Coordinator
Avinity Senior Living
11.2015 - 10.2018
Managed comprehensive staffing operations for 60 employees, coordinating 24-hour care schedules, processing payroll, and optimizing staff allocation for resident care delivery.
Streamlined recruitment processes and staff training coordination while maintaining medication administration protocols for 30 residents with detailed documentation.
Orchestrated HR documentation, performance counseling, and appointment management while ensuring compliance with healthcare regulations and resident care standards.
Led multifaceted care coordination, integrating staff scheduling, resident support, and administrative duties to enhance service quality and resident satisfaction.
Facilitated smooth employee transitions with comprehensive onboarding program.
Verified payroll, vacation and sick time hours to support accounting processes.
Worked closely with other departments within the organization to address workforce planning needs effectively.
Care Specialist/ Promoted to-House Coordinator
Diamond Willow Assisted Living
09.2011 - 10.2015
Coordinate daily care for residents, ensuring comfort and safety.
Prepare nutritious meals for over 12 residents, maintaining dietary standards.
Manage staff hiring and scheduling for optimal coverage.
Compile and analyze monthly data reports for operational insights.
Oversee budgeting for supplies, ensuring cost-effective procurement.
Elementary Fine Arts Teacher at Greenfield Elementary - Eagle Mt.-Saginaw ISDElementary Fine Arts Teacher at Greenfield Elementary - Eagle Mt.-Saginaw ISD