Summary
Overview
Work History
Education
Skills
Timeline
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Breanne Kenyon

Grand Ledge,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Head Cashier

Menards
02.2018 - Current
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising and customer service.
  • Received and processed customer payments.
  • Processed checks, cash and credit purchases or refunds.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and apply for the Menards Big Card.
  • Mentored new team members on Point of Sale system operation, customer service strategies and sales goals.
  • Increased customer loyalty and retention.
  • Analyzed purchases for signs of fraud.
  • Oversaw group of cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Directed team of cashiers to maximize performance and deliver exceptional service to every customer.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Helped perform and delegate tasks on daily check. lists.

Chiropractic Assistant

Portland Family Chiropractic
02.2021 - 05.2021
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Scheduled patient appointments in person for busy chiropractic practice.
  • Performed X-rays on patients and developed films.
  • Answered phones for scheduling of appointments, billing questions, and general office questions.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Inputted patient data into office's computer system using computer software and checked all information for accuracy.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Gathered and deposited checks and cash to each physicians banking establishment.

Team Associate

Aldi
06.2017 - 01.2018
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Lifted, stacked and transported boxes using hard cart and pallet jack.
  • Stocked and organized shelves, coolers and freezers.
  • Performed cleaning closing duties nightly.
  • Managed and mantained my own cash drawer where i was responsible for keeping my till accurate and performed cash drops into the electronic safe.

Crew Trainer

McDonald's
08.2013 - 06.2017
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Managed the order taking window while accepting customers payment methods at the same time.
  • Performed opening stock duties to ensure the store had enough product to last through the day and most of the evening.
  • Operated the grill in the kitchen by using strong listening and memory skills to keep food trays full,
  • Worked on the food assembly line where I made it a priority to adhere to customers special requests on sandwiches, salads, ect.

Education

No Degree - Psychology

Ashworth College
Norcross, GA

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2012

Skills

  • Store Opening and Closing
  • Team Leadership
  • Assignment Delegation
  • Special Assignments
  • Employee Motivation
  • Customer Service
  • Verbal Communication
  • Customer Relations
  • Policy Enforcement
  • Multi-Tasking Skill
  • Adaptability and Dependability
  • Time Management Strength
  • Work Task Prioritization
  • Cooperative Attitude

Timeline

Chiropractic Assistant

Portland Family Chiropractic
02.2021 - 05.2021

Head Cashier

Menards
02.2018 - Current

Team Associate

Aldi
06.2017 - 01.2018

Crew Trainer

McDonald's
08.2013 - 06.2017

No Degree - Psychology

Ashworth College

High School Diploma -

Penn Foster Career School

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Breanne Kenyon