Breanne Ledford
Human Resources/ Accounting
Indianapolis,IN
Summary
Over eight years of interpreting policies and procedures. Adaptability to meet changing operational needs. Collection, and account management experience. Researching and interpreting finance and Human Resources policies and laws. Experience with Microsoft PowerPoint, Word, Excel, Access, and SharePoint. DCAP and FM 1 certification requirements met.
Overview
2026
2026
years of professional experience
Work History
Human Resources Staffing Specialist GS-11
Defense Finance and Accounting
09.2023 - Current
- Interpreting and adapting Human Resources regulations, policies, and laws to provide substantive recommendations and advice to customers related to Staffing.
- Assisted in employing many applicants from announcements I built for White House, Pentagon and Defense Information Systems Agency.
- Resolving customer complaints and problems and providing information to internal and external customers related to HR processes, procedures, and systems.
- Developed and posted up to 4 job announcements per week on USAJOBS adding all necessary job-related duties, pay and qualifying experience from beginning to end for DISA.
- Analyze resumes to see if they meet qualified experience from jobs postings.
- Assessed and ranked applicants based on qualification standards, issued referral lists to hiring managers, and ensured transparency in selection processes.
- Tracked recruitment data, monitored hiring timelines, and prepared reports on staffing activities to improve efficiency and meet agency goals.
- Executed hiring actions, including creating SF-50s, onboarding new employees, and updating personnel records in HR systems such as USA Staffing and DCPDS.
- Maintained up-to-date knowledge of DoD policies, such as PPP requirements and hiring restrictions, ensuring all recruitment activities adhered to applicable regulations.
- Applied Office of Personnel Management (OPM) policies, veterans’ preference rules, and merit system principles to ensure fair and legal hiring practices.
- Provided expert guidance to hiring officials on staffing strategies, recruitment authorities, and workforce planning to support agency goals.
- Collaborated with hiring managers, HR colleagues, and applicants to facilitate timely and successful recruitment outcomes.
- Utilized multiple database and spreadsheet software programs to input, manage, and analyze recruitment data, generating reports, tracking metrics, and streamlining workflows.
- Maintained accurate and up-to-date records of all recruitment activities, including applications, correspondence, and hiring decisions, ensuring data integrity and audit readiness.
- Processed a variety of personnel actions, including Career Ladder Promotions, Changes in Duty Stations, Changes in Lower Grade and Conversions to Appointments ensuring all submissions adhered to established timelines and regulatory requirements.
- Coordinated pre-employment processes, security clearances, and new hire orientation to ensure a smooth transition into federal service.
- Identified opportunities to streamline staffing procedures, enhance automation tools, and improve the overall hiring experience for applicants and hiring managers.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
Accounting Technician GS-06
Defense Finance and Accounting
10.2022 - 09.2023
- Research current accounts, historical data, and source documents to develop and explain detailed information not otherwise readily available
- Research accounting data and perform balancing and reconciling of accounts
- Processes all types of accounting transactions and requests for establishment of additional accounting records
- Verifies accuracy, completeness, and validity of various accounting functions and transactions, including obligations, accrued expenditures, disbursements, appropriation refunds, reimbursable orders, earnings, and collections
- Assists in implementing and maintaining internal control program requirements to protect against waste, fraud, and abuse
- Entered figures using 10-key calculator to compute data quickly.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Screened company accounts receivable, accounts payable, payroll processing and general ledger transactions
- Use of GAAP to ensure efficiency of accounting operations.
- Reported financial data and updated financial records in ledgers and journals
- Input financial data and produced reports
- Organized budget documentation and tracked expenses to maintain tight business controls
- Organized general ledger with accuracy and within time frame
Branch Administrator Corporate
PacVan
06.2017 - 06.2019
- Analyze Certificates of insurance for vendors, and customers to make sure they have the requirements needed for equipment and services
- Analyze accounts and ledgers for payments and invoices in Navision
- Utilize skills with new vendor’s processes checking for correct paperwork, making sure all is filled out correctly and that everything matches what is in the system
- Review and process new lease and outright sales orders
- Maintain fleet accountability through accurate and timely sales order posting
- Reconcile physical inventory to Navision
- Prepare & maintain Recent Transaction Report.
- Ensure the efficient and effective processing of service delivery and fleet management activities through Navision, and maintaining necessary documentation
- Responsible for ensuring the overall quality of all transactions, and documentation in accordance with company standards
- Communicate with branch, vendors, and customers to provide efficient invoicing, record retention, accounts payable management and quality insurance certificates for both customers and vendors
- Display positive and professional demeanor on and off the phone and while communicating through email
- Provide timely responses to branches for all transactions
- Keep communication with vendors for pricing and delivery verification
- Run accounts receivable aging reports
- Interpreting and applying accounting principles policies and procedures, implementing processes and ensuring accuracy of accounting processes.
- Create and process return sales orders, chargeback, and service call sales orders
- Ensure data integrity of recurring rentals
- Manage active and inactive recurring documentation files, and maintain rental contract and sales contract files
- Process credit memos, assist with resolution of past due invoices
- Follow all company safety practices
- Ability to independently use the telephone, computer, fax machine, and photocopier
- Analyze Certificates of insurance for vendors, and customers to make sure they have the requirements needed for equipment and services
- Analyze accounts and ledgers for payments and invoices in Navision
- Utilize skills with new vendor’s processes checking for correct paperwork, making sure all is filled out correctly and that everything matches what is in the system
- Review and process new lease, and outright sales orders
- Working with accounts payable, updating and creating vendors and making sure payments are posted.
- Complied with regulatory guidelines and requirements.
- Generated financial and operational reports to assist management with business strategy.
- Resolved various issues impacting sales management and business operations.
Credit and Collections Administrator
PacVan
- Provide value to the company by maintaining the accuracy and integrity of our customers’ accounts through the review of credit memos, screening and setting up new customers who conform to Pac-Van’s credit policy
- Aided colleagues, managers and customers through regular communication and assistance.
- Generated reports to suggest corrective actions and process improvements.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Computerized office activities-maintained customer communications and tracked records through delivery.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Work closely with the Collection Team, branches and the accounting department to facilitate correction of application and billing issues that may arise
- Researched the prospective customers’ credit and set-up new customers in Navision
- Provide account history and documentation
- Create an understanding of invoices and payment expectations
- Calculate pro rates and other customer discounts
- Direct other inquiries to the correct persons within Pac van
- Make courtesy calls for new leases, returns and outright sales
- Confirm billing information for new customers
- Process returned mail
- Aid collectors as needed
- Confirming payments on ledgers
- Signing and returning lien waivers to customers
- Verify prospective customers credit using D&B
- Record, interpret and store rating information, and coordinate additional credit requirements
- Take payments over the phone and update accounts
- Take calls for payment status in Navision and researching payment problems
- Ensure expeditious processing of time-sensitive payments
- Receive new customer paperwork from branch admin and sales representatives
- Analyze new accounts by verifying all information is accurate
- Input all information in Navision and flip quotes into contracts
- Review Credit memos for accuracy
- Maintain accuracy of customer card information
- Using PDF creator and Pdrive to create and save PDF forms with sensitive banking account information.
- Planned lunches and activities for area.
Education
MBA - Business Administration
Indiana Wesleyan University
Marion, IN2023
Associate of Applied Science - Accounting
Indiana Wesleyan University
Indianapolis, IN12.2020
Timeline
Human Resources Staffing Specialist GS-11
Defense Finance and Accounting
09.2023 - Current
Accounting Technician GS-06
Defense Finance and Accounting
10.2022 - 09.2023
Branch Administrator Corporate
PacVan
06.2017 - 06.2019
Associate of Applied Science - Accounting
Indiana Wesleyan University
Credit and Collections Administrator
PacVan
MBA - Business Administration
Indiana Wesleyan University
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