Breanne Newton

I started here working on the sorter. Once i mastered it, I started learning receiving. At this time I also learned how to drive all equipment within the company. I then learned how to use the WMS computer system to be able to perform the shipping clerical job. At this time I learned how to mange departments throughout the warehouse. Since then I have only been in the shipping department as the supervisor.

• Monitored staff performance to identify areas for improvement, providing guidance and support as needed.
• Ensured accurate record-keeping with diligent documentation of all outgoing shipments.
• Managed a team of warehouse employees, fostering a collaborative and positive work environment.
• Reduced shipping errors and increased customer satisfaction through thorough quality control checks.
• Enhanced employee productivity by providing comprehensive training on warehouse operations and safety protocols.
• Maintained service quality by establishing and enforcing organization standards.
• Boosted overall operational efficiency by regularly evaluating workflows and making necessary adjustments to procedures.
• Collaborated closely with other departments to address any concerns or issues related to product availability or shipment delays.
• Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
• Worked professionally with team members and across departments to meet demands of high-volume environment.
• Entered information into warehouse management system using handheld scanners and computer terminals.
• Balanced loads and secured items for safe and damage-free transport to destinations.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Assigned tasks to team members to complete within designated time frames.
• Resolved conflicts between team members and addressed complaints or grievances.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

I case picks using the cherry picker or the double walkie. My average picking rate was 100% or higher. I was usually the top picker which is based on performance.

• Maintained accurate patient records using electronic health record systems, ensuring data integrity while adhering to privacy standards as required by HIPAA regulations.
• Negotiated favorable contracts with dental suppliers for cost-effective purchasing of equipment and materials.
• Managed finances effectively, ensuring timely billing practices and accurate financial reporting.
• Streamlined dental office operations by implementing efficient scheduling and appointment procedures.
• Supervised dental assistants, hygienists, and front-office staff to maintain a high level of productivity and professionalism within the practice.
• Reduced operational costs by streamlining inventory management processes, minimizing waste, and optimizing resource allocation.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.

• Collaborated with other departments to resolve issues that impacted overall clinic performance or patient care quality.
• Assisted in the training of new clinical secretaries, ensuring they were well-versed in policies and procedures related to their roles.
• Facilitated smooth clinic operations, maintaining an organized workspace for clinical staff.
• Streamlined communication between medical staff by organizing and distributing essential documents promptly.
• Reduced errors in data entry by implementing a system for double-checking critical information before submission.
• Maintained patient privacy by strictly adhering to HIPAA regulations during all interactions with patients and their records.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained current and accurate medical records for patients.
• Performed various administrative tasks by filing, copying and faxing documents.
• Received and routed laboratory results to correct clinical staff members.

• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
• Took x-rays, photographs, and impressions of patients' teeth and mouth.
• Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
• Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
• Poured and shaped molds from impressions and trimmed molds in grinder.