Breanne Switzer
Hawley,PA
Summary
Client-oriented Event Coordinator committed to making clients' dreams come true. Skilled in working with clients to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader with success creating cohesive, goal-oriented teams. Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
18
18
years of professional experience
Work History
Event Coordinator/Restaurant Manager
Donny Strackbein The Boathouse/Fairview Cafe
Hawley, PA
05.2023 - Current
- Was hired as a bartender, promoted to Event Coordinator by the end of summer, was also considered a "floating manager" so i would manage when needed in all of my boss's buildings, then took over The Boathouse to cover a shortage of managers in the company.
- Supervised staff members responsible for set up and management during events.
- Monitored budgeting process for each event to ensure cost efficiency.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Developed event themes and concepts to ensure successful execution of events.
- Collaborated with clients to identify their goals and expectations from the event.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Ensured compliance with all food safety regulations and sanitation standards.
- Established policies for cash handling procedures to maximize security measures.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Assisted with kitchen preparation during peak times as needed.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Created new menu items based on customer feedback and industry trends.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Updated computer systems with new pricing and daily food specials.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Owner
2065 Event Design
Hawley , PA
05.2014 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Identified new opportunities for growth, expansion, and diversification.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with applicable laws and regulations related to business operations.
- Worked with clients to design and decorate events, while also providing amble rental equipment for them to choose from.
- Still do this part time when my schedule permits
Bartender
Bethel Woods Center for the Arts
Bethel , NY
05.2016 - 09.2018
- Worked here part time seasonally
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Poured wine, beer and cocktails for patrons.
- Developed good working relationships with fellow employees through effective communication.
Banquet Bartender/Server
The Hotel Thayer
West Point , NY
05.2013 - 12.2015
- Worked as bartender at Zulu lounge, the hotel's roof top bar, banquet bartender for events and weddings around the hotel, worked as a server at banquets, and served in the "Great Room" dining area. Many days and nights working a mix of multiple positions
- Set up mobile bars for events and break down in a timely manner while maintaining a clean work space.
- Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
- Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
- Maintained an organized, clean and safe bar area; stocked shelves with liquor, beer, wine and other beverage items.
- Inspected glasses for cleanliness before use; washed glasses using dishwasher or by hand when necessary.
- Prepared cocktails for banquet events according to recipes and customer requests.
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
- Restocked beer and liquor regularly and after special events.
- Completed regular bar inventories and daily requisition sheets.
- Created signature beverages to increase revenue and patron loyalty.
- Prepared specialty drinks to support servers.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Head Bartender-Bar Manager
The Chance Theatre Complex
Poughkeepsie, NY
03.2010 - 05.2013
- Bartender at each of the 5 bars in the complex, head bartender at main stage bar upon hiring, was promoted to bar manager within 6 months.
- Responsibly for staffing, ordering and overseeing functions of each bar and bartend main stage bar for show nights
- Bar manager for the restaurant in the complex "The Nuddy Irishmen" where i created a cocktail menu and collaborated with the kitchen regarding ordering to ensure we had the necessary ingredients for our cocktails.
- Managed stock levels of all alcoholic beverages available at the bar.
- Ensured that all liquor laws were followed during service hours.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Ensured accurate cash handling procedures were followed at all times.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Created weekly reports of sales figures for management review.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Assigned bartenders to specific tasks and duties throughout the shift.
Bartender-Bar Manager
East Side Bar & Grille
Walden , NY
06.2006 - 02.2010
- Was hired as a cocktail waitress, began training on the bar a few months later, and was promoted to Bar Manager in 2008.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Education
Associate of Arts - Photography
SUNY Rockland
Suffern, NY05-2008
Skills
- Logistics Management
- Catering Coordination
- Social Media Management
- Business Growth
- Food service knowledge
- Special events planning
- Sales contract management
- Cost estimating
- Event Planning
- Expense Tracking
- Event calendar management
- Workflow Management
- Staff Management
- Budget Management
- Menu Planning
- Room Setup and Breakdown
- Sales expertise
- Client meetings
- Events requirements gathering
Timeline
Event Coordinator/Restaurant Manager
Donny Strackbein The Boathouse/Fairview Cafe
05.2023 - Current
Bartender
Bethel Woods Center for the Arts
05.2016 - 09.2018
Owner
2065 Event Design
05.2014 - Current
Banquet Bartender/Server
The Hotel Thayer
05.2013 - 12.2015
Head Bartender-Bar Manager
The Chance Theatre Complex
03.2010 - 05.2013
Bartender-Bar Manager
East Side Bar & Grille
06.2006 - 02.2010
Associate of Arts - Photography
SUNY Rockland
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