Breanne Walker
San Tan Valley,AZ
Summary
Professional with extensive experience as a Certified Notary Public at Busy Bee Notary, excelling in identity confirmation and document verification. Proven ability to enhance customer satisfaction through exceptional communication and attention to detail, ensuring compliance with state laws while protecting clients from potential losses. Multilingual skills further enrich client interactions.
Overview
23
23
years of professional experience
Work History
Certified Notary Public
Busy Bee Notary
05.2022 - Current
- Provided exceptional customer service by being readily available for urgent or last-minute requests from clients.
- Streamlined the notarization process for clients with clear instructions and explanations of legal terms.
Customer Service Representative
UPS Customer Center
05.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Store Owner
Sunshine Organics
06.2013 - 09.2022
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Team Lead Credit Analyst
Direct Alliance
05.2002 - 06.2013
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed approximately 30 incoming calls, emails and right faxes per day from customers. as well as dealing with returns, chargebacks, fraud and account receivables.
Education
High School Diploma -
Maricopa Community Colleges, Chandler-Gilbert Community College
Skills
- Identity confirmation
- Document verification
- Signature authentication
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets.
- Documented and resolved chargebacks & fraud which led to obtaining funds that were temporally debited from our receivables.
sales support of the year twice
sales support awards were given each year. I would work with the sales reps to release their orders and verify customer's information. I am very efficient and was awarded multiple employee of the month awards. Which then became 2 employee of the year awards. I was very well known through the company due the high monthly sales revenue
Hobbies and Interests
- Personal Development and Self-Improvement
- Animal Care
- DIY and Home Improvement
- Auto Repair/Restoration
Timeline
Certified Notary Public
Busy Bee Notary
05.2022 - Current
Customer Service Representative
UPS Customer Center
05.2022 - 05.2023
Store Owner
Sunshine Organics
06.2013 - 09.2022
Team Lead Credit Analyst
Direct Alliance
05.2002 - 06.2013
High School Diploma -
Maricopa Community Colleges, Chandler-Gilbert Community College
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