BreAnn Davis
Orlando
Summary
Results-driven logistics professional with proven track record in dispatch management. Efficiently overseen fleet operations and coordinated schedules, optimizing delivery routes and minimizing delays. Known for fostering team collaboration and ensuring high standards of service, adaptable to dynamic environments and changing needs.
Overview
9
9
years of professional experience
Work History
Dispatch Manager
Gill Logistics
05.2022 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of 100 fleet vehicles.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Processed routine administrative tasks such as ordering supplies or maintaining equipment inventory to support overall office functionality.
- Maintained updated and detailed records of calls in physical and electronic database.
- Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
- Implemented feedback system for dispatch services, leading to actionable insights for service improvement.
- Increased accuracy in dispatch operations by conducting regular audits of dispatch records and communication practices.
- Pioneered dispatch communication protocol that improved clarity and reduced misunderstandings between office and field staff.
HR ADMINISTRATOR ASSISTANT/RECRUITER
G&A Partners
05.2020 - 05.2022
- Develop and execute recruiting plans to meet the hiring requirements
- Manage all aspects of candidate administration such as maintaining and updating applicant and offer activity, job description creation, ensuring current positions are accurately posted in all recruiting systems and job boards
- Build and maintain an active pool of candidates to meet future hiring targets in an effective manner
- Effectively manage relationships with agencies
- Design and drive employee referral programs
- Responsible for planning and coordinating of events, assessment and interviews for hiring candidates
- Review applications to evaluate if they meet the requirements of position
- Serves as liaison with candidates and communicate logistics associated with assessment and interviews
- Collate documents of shortlisted candidates and share them with onboarding team
- Conduct regular follow-up meetings with hiring managers to determine the effectiveness of recruiting plans and implementation
DIRECTOR OF HUMAN RESOURCES
Solar Utilities Incorporation
09.2018 - 04.2020
- Successfully created an employee engagement strategy with the sole purpose of increasing retention rates by 50%
- Organized comprehensive onboarding and training processes that improved employee knowledge of company policies and procedures and reduced onboarding time by 25%
- Negotiated and reached a successful collective bargaining agreement with union representatives that was backed and ratified by all parties
- Provides advice and assistance to all levels of personnel on various recruiting/talent acquisition related matters
- Utilize metrics to identify and implement process improvements
- Conduct analysis and report on key recruitment metrics to appropriate business leaders
- Perform other special projects as assigned
- Developed and maintained personnel files, including employee reviews and attendance records, to capture workforce trends
- Assisted in the evaluation of 10 potential external vendors, resulting in a successful partnering agreement
- Established effective communication channels between management level positions and employees, resulting in an increase in employee engagement
- Contributed to the implementation of new, innovative HR practices, allowing the university to meet compliance regulations
- Directed candidate sourcing using multiple source platforms, such as LinkedIn, Indeed, and Monster
- Leveraged LinkedIn and other social media sites to target, attract, and develop candidates
- Contributed to the development of new recruitment strategies
- Negotiated pay based on candidates' qualifications
- Maintained applicant tracking system
- Collaborated with department managers to compile a consistent list of job requirements
- Managed payroll, benefits & recruiting for 65+ employees
- Approved leaves of absence and workers' compensation requests
- Updated employee handbook with changes to background check requirements, onboarding and benefit packages
- Facilitated new hire orientation, entered new hire information into the system, employee changes and voluntary deductions
- Ensured proper filling and handling of personnel information
- Recorded and maintained workers' compensation claims
- Investigated and resolved employee complaints related to pay or human resource related issues
- Reassigned employees to new departments or locations as needed
- Served as a liaison with area employment agencies, colleges, and industry associations
- Communicated employer information and benefits to interviewees during screening process
- Partnered with the CEO to build a new Call Center team with internal selection and external hires in order to expand revenue
- Key player in sales restructure pilot to align talent with reduced headcount in the southeast region
- Designed and developed comprehensive interview guides to improve candidate quality through testing both analytical and interpersonal attributes
- Created sourcing strategies and led internal and external search and calibration process for sales and distribution positions
- Built strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team
- Led training on field rollout of HR Smart Applicant Tracking System
- Tracked and reported metrics, identifying trends and establishing recruiting goals to meet business needs
- Have a clear understanding of the recruiting process and the importance of the candidate experience
- Evaluate potential candidates to gauge skillset and interest in current and future job opportunities
- Utilize and maintain our applicant tracking system
- Conduct telephone and face-to-face interviews to develop talent pipeline
- Proactively source candidates for vacancies and pipelines and conduct assessment
- Support the recruitment team with interview scheduling, events and administration when required
- Utilize advanced search techniques including Boolean search on internet portals, social media, LinkedIn and job boards
- Generate names and all necessary contact information to be recorded and tracked
- Cold call prospective candidates to pitch potential roles to prospects
- Manage all contact information in system keeping all information including emails, phone numbers, current roles up to date
- Provide insight to Talent Acquisition Team on research/sourcing industry trends, tools and strategies
CORPORATE RECRUITER
Publix Supermarkets
02.2016 - 08.2018
- Conducted reference checks on prospective employees; communicated results to hiring managers in a timely manner
- Provided coaching and guidance throughout the selection process; facilitated smooth onboarding of new hires into the organization
- Established metrics and tracked KPIs related to performance of recruitment team members and overall success rate of hires
- Analyzed hiring trends to identify potential areas of improvement in the recruitment process; created strategies to improve recruiting efficiency
- Collaborated with department heads to stay abreast of upcoming vacancies; provided advice on market trends and salary ranges
- Maintained compliance with all applicable federal and state laws related to recruitment activities such as EEO regulations
- Utilized social media platforms such as LinkedIn, Twitter, Facebook for sourcing passive candidates for current openings
- Created detailed reports for senior leadership outlining progress made towards meeting recruitment goals and objectives
- Developed an understanding of organization's culture and values to ensure that appropriate candidates were sourced and hired
- Implemented innovative recruiting methods utilizing modern technology tools such as video interviewing platforms
- Advised management on candidate selection decisions based upon industry best practices; ensured legal compliance during hiring processes
- Managed candidate pipelines by tracking applicants through ATS system; updated records on a regular basis
- Created a positive candidate experience via seamless communication and timely response across multiple channels
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
- Filled key vacancies with qualified candidates
- Created successful recruiting process to meet organizational needs
- Reviewed resumes and other application materials to identify potential candidates
Education
BACHELOR'S DEGREE -
Florida Institute of Technology
05.2016
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Organization
- Management
- Staffing processes
- Phone dispatch
- Fleet maintenance
- Multiple project coordination
- Field call management
Timeline
Dispatch Manager
Gill Logistics
05.2022 - Current
HR ADMINISTRATOR ASSISTANT/RECRUITER
G&A Partners
05.2020 - 05.2022
DIRECTOR OF HUMAN RESOURCES
Solar Utilities Incorporation
09.2018 - 04.2020
CORPORATE RECRUITER
Publix Supermarkets
02.2016 - 08.2018
BACHELOR'S DEGREE -
Florida Institute of Technology
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