Bre'Asha Davis
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Kitchen Supervisor
Northeastern University/Mills College
08.2021 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
Shift Manager
I Hop
11.2017 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Caregiver, Special Needs
IHSS Public Authority
03.2017 - 05.2020
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Apartment Leasing Agent
Eco Housing
06.2014 - 03.2017
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Streamlined leasing processes by implementing efficient record-keeping methods, ensuring accurate documentation and reducing errors.
- Maintained up-to-date knowledge of local housing regulations to ensure compliance with all applicable laws and guidelines.
- Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
Restaurant Server
1424 Bistro
06.2013 - 07.2016
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Managed sections for smooth flow of guests and orders.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
EVS Technician
Baylor Scott & White Medical Center
11.2013 - 02.2016
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.
- Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
- Mixed and blended cleaning solutions to proper concentrations.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
Crew Member Team Leader
Taco Bell Restaurant
03.2012 - 06.2013
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
Bachelor of Arts - Journalism, Broadcast
Baylor University
Waco, TX06.2013
Skills
- Inventory Control
- Operations Management
- Food presentation
- Staff Training
- POS system operations
- Strong Communication Skills
- Detail Oriented
- Exceptional customer service
- Fair Housing Regulations
- Strong negotiation
- Property management knowledge
- Real Estate Laws
- Patient room cleaning
- Reliability and punctuality
- Sanitation Procedures
- Healthcare facility standards
- Cash Handling
- Decision-Making
- Employee Training
Timeline
Kitchen Supervisor
Northeastern University/Mills College
08.2021 - Current
Shift Manager
I Hop
11.2017 - 06.2021
Caregiver, Special Needs
IHSS Public Authority
03.2017 - 05.2020
Apartment Leasing Agent
Eco Housing
06.2014 - 03.2017
EVS Technician
Baylor Scott & White Medical Center
11.2013 - 02.2016
Restaurant Server
1424 Bistro
06.2013 - 07.2016
Crew Member Team Leader
Taco Bell Restaurant
03.2012 - 06.2013
Bachelor of Arts - Journalism, Broadcast
Baylor University
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