Proven track record in enhancing customer relations and teamwork, notably at Supportive Living Services. Excelled in fast-paced environments, achieving significant improvements in client satisfaction. Skilled in communication and cleaning, my dedication to exceeding expectations and fostering trust has consistently driven successful outcomes.
Overview
7
7
years of professional experience
Work History
DSP Worker
Supportive Living Services
Erie, PA
10.2023 - Current
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Help with IADLs and ADLs
Transportation
Sales Associate
Dicks Sporting Goods Distribution Center
Erie, PA
08.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Dietary Aide
Saint Mary’s Nursing Home
Erie, PA
03.2018 - 11.2021
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Help with IADLs and ADLs
Transportation
DSP Worker
Barber National Institute - Main Campus East Enterance
Erie, MI
08.2021 - 10.2023
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Medication Administration
Mobility Assistance
Assisting with IADLs and ADLs
Transportation
Education
High School Diploma -
Erie High School
Erie Pa
06.2020
Skills
Cleaning
Customer Service
Restocking skills
Customer Relations
Communication
Teamwork
Problem Solving
Time Management
Advocacy
Patience
Timeline
DSP Worker
Supportive Living Services
10.2023 - Current
Sales Associate
Dicks Sporting Goods Distribution Center
08.2023 - Current
DSP Worker
Barber National Institute - Main Campus East Enterance