Experienced Corrections Officer with a strong focus on safety and effective inmate management. Proven ability to maintain order during recreation, visitation, and meal times. Skilled in navigating high-stress environments with a detail-oriented approach. Demonstrated capacity to foster a calm and secure atmosphere within correctional facilities.
Overview
10
10
years of professional experience
Work History
Correctional Officer/ STG Officer
Northeast Ohio Correctional Center
Austintown, OH
05.2022 - Current
Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Merchandiser
PepsiCo
Youngstown, Ohio
12.2021 - 01.2022
Conducted regular inventory checks to maintain accurate stock levels.
Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
Created merchandising plans based on customer buying habits and trends in the industry.
Set up attractive window displays that encouraged customers to enter the store.
Provided guidance on complex customer service matters.
Provided customer service assistance as needed.
Mail Carrier/Mail Handler
USPS
Columbus, Ohio
01.2019 - 03.2021
Organized parcels into appropriate size containers for transport.
Checked incoming mail for proper postage and correct names and addresses.
Responded to customer inquiries regarding postal services and products.
Performed regular maintenance checks on assigned vehicle.
Assisted other carriers with their routes as needed during peak periods.
Collected signatures from recipients of registered mail items.
Sorted mail to be delivered according to route and customer address.
Provided assistance in sorting large volumes of mail at post office facility.
Assistant Manager/Team Member
Burger King
Youngstown, OH
01.2015 - 01.2019
Established processes for monitoring customer satisfaction levels.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Monitored employee attendance records, timekeeping, and payroll information.
Maintained accurate records of sales transactions using point-of-sale systems.
Conducted regular performance reviews for employees to identify areas of improvement.