Breauna Holder

• Act as the first point of contact for prospective tenants
• Conduct property tours, answer inquires, provide information about available units
• Assist prospective tenants with the applications process
• Including screening and processing rental applications
• Prepare and explain lease agreements and rental rates
• Develop and implement marketing strategies to attract new tenants
• Provide exceptions customer service to current and prospective tenants
• Assist in the collection of rent payments, including processing transactions and managing delinquent accounts
• Handle administrative task such as, filing record keeping and preparing reports
• Assist with day to day operations of the property, including overseeing common area cleanliness , security & tenants scarification .

• Assist property manager in overseeing daily operations of residential properties
• Conduct property inspections and coordinate maintenance and repairs
• Respond to tenant inquiries and resolve issues in an timely manner
• Assist in leasing activities, including showing units to prospective tenants and processing applications
• Ensure compliance with lease agreements and property regulations
• Assist in budget preparation and financial reporting
• Provided information about available units located on property
• Processed rental applications and conducted background checks
• Assisted in lease preparation and move-in/move-out procedures
• Handled tenant inquiries and resolved issues in an professional manner
• Maintained accurate records of leasing activity
• Managed leasing paperwork and ensured timely completion of lease agreements
• Developed and implemented marketing strategies to attract new tenants and maximize property occupancy
• Collaborated with property management team to ensure properties were well-maintained and in compliance with leasing regulations

• Greet and assist visitors in a professional and friendly manner
• Answer and route incoming calls to the appropriate staff members
• Schedule appointments and meetings for executives
• Manage office supplies and inventory
• Handle incoming and outgoing mail
• Assist with administrative tasks, such as data entry, filing, and document preparation
• Provide general office support as needed
• Handled cash transactions and maintained sales and payments records accurately.

• Scheduled in house appointment visits for RNs, CNAs, and specialist for health patient with kidney failure.
• Managed and updated health records
• Enhanced patient satisfaction through compassionate care and open communication.

- Assisted in payment collections, sales, inbound calls, customer care.

- Provided knowledgeable service and support for all customer needs.

- Maintained detailed records of client interactions, facilitating seamless handoffs between team members when necessary.

- Managed client accounts with attention to detail, ensuring accurate billing and recordkeeping.

• Answered incoming calls, scheduled service appointments.
• Provide information to customers, also filing ' and auditing
• Reception work and more .This was a temporary job, was helping them out with overflow.

• Data Entry, Customer Service, Accounting, and Mail
• Completed nurse licensing for Massachusetts
• Processed Application, Entered in payments, Processed Application Requirements, Sent emails, shipping reports
• Tackling spreadsheets, and ETC.

• Greet patients and verify their identity and demographic information
• Collect and input patient data into electronic health records system
• Verify insurance coverage and obtain necessary authorizations for procedures
• Schedule appointments and coordinate with other departments for patient care
• Provide excellent customer service and address patient inquiries and concerns
• Provided tech support
• Maintained strict compliance with HIPAA regulations while handling sensitive patient information.

• I have worked with office team on behalf of robert half in many different office settings assignments
• I worked with APL Limited as a Data Entry Clerk,

-Coordinate and schedule shipments to ensure timely delivery of goods

- Communicate with carriers and customers to provide updates on shipment status

- Resolve any issues or delays that may arise during the shipping process

- Maintain accurate records of all shipments and related documentation

• I worked with Paladin Capital as a receptionist
• I have also worked for Concord Music Group as an Assistant

-Assisting in shipping and handling

-Processing orders

-Managing website

• I worked for a law form "Tune Entre kin White" as a Data Entry Clerk

-Helping enter in legal information for court case

• I work at Knox At Metro as as Leasing agent
• I also worked at Vanderbilt as Patient Registration Specialist

- Greet patients and verify their identity and demographic information

- Collect and input patient data into electronic health records system

- Verify insurance coverage and obtain necessary authorizations for procedures

- Schedule appointments and coordinate with other departments for patient care

- Provide excellent customer service and address patient inquiries and concerns

• Handled inbound customer calls and emails to assist with product-related questions and technical support.
• Resolved customer issues and complaints, escalating to management when necessary.
• Conducted customer satisfaction surveys to gather feedback and identify areas for improvement.
• Assisted in training new customer service representatives on company policies and procedures.

• Assist patients in navigating insurance coverage and eligibility requirements
• Conduct financial assessments to determine patient eligibility for assistance programs
• Advocate on behalf of patients to insurance companies and healthcare providers
• Educate patients on their rights and options for accessing affordable healthcare
• Collaborate with healthcare teams to coordinate care and ensure coverage for necessary treatments
• Maintain accurate records of patient interactions and assistance provided