Breauna Mastro
Parma Heights
Summary
Detail-oriented Administrative Professional with over 3 years of experience in inventory reporting, documentation control, and financial reconciliation within regulated environments. Proficient in spreadsheets, ERP systems, and data operations, ensuring accuracy and consistency in all processes. Demonstrates ability to quickly learn new platforms and manage multiple priorities, facilitating seamless collaboration across teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Process Technician
Farm To Flower (formerly Garden Society)
05.2022 - 11.2025
- Maintained organized physical and digital filing systems for compliance documentation, improving document retrieval efficiency by 40%.
- Tracked and reported weekly and monthly inventory for 3,000+ finished goods valued at $30,000+, maintaining under a 1% error rate using Excel, Google Sheets, and ERP systems.
- Reconciled invoices between ERP and QuickBooks retailer accounts to ensure accurate financial records and on-time payments.
- Built and maintained COGS and cost-tracking spreadsheets to support budgeting and forecasting.
- Performed bulk inventory counts with
- Created SOP and QA documentation and trained team members on adherence.
Returns Processor
AmeriMark
02.2021 - 05.2022
- Processed and verified high volumes of returned merchandise while maintaining accurate system records for refunds, exchanges, and restocking.
- Logged and tracked returned inventory to ensure precise inventory control and audit-ready documentation.
- Verified documentation and updated databases with 99% data accuracy.
Front & Back of House Team Member
Canoe Club Wine Bar
05.2019 - 09.2020
- Assisted team members during peak hours by taking on additional tasks to keep service running smoothly.
- Maintained food quality standards and upheld kitchen cleanliness in a busy kitchen environment.
Pet Care Specialist
Pet Palace Resorts
07.2016 - 09.2020
- Conducted client check-in and check-out with friendly, efficient service, creating stress-free transitions for pets and owners.
- Measured and served meals according to owner instructions to maintain pets’ routines and prevent dietary issues.
Sales Associate
Dick’s Sporting Goods
10.2015 - 12.2015
- Increased program participation by promoting warranties, rewards cards, and seasonal offers.
- Enhanced shopping experience through organized floor layouts and improved product visibility.
- Boosted customer satisfaction by providing personalized service and positive interactions.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OHCertificate - Dental Technologies
Normandy High School
Parma, OHSkills
- High-Volume Data Entry
- Advanced Excel & Google Sheets
- ERP System Management
- Inventory Data Management
- Invoice Reconciliation
- Audit-Ready Recordkeeping
- Cost Tracking & COGS
- SOP & Quality Assurance Documentation
- Regulatory Compliance
- Operational Efficiency
Certification
- Dental Technologies Certificate
- Ohio Dental Radiographer Certification
- CPR Certified
- HIPAA & OSHA Trained
- Clinical Experience at Case Western Reserve University School of Dental Medicine
Timeline
Process Technician
Farm To Flower (formerly Garden Society)
05.2022 - 11.2025
Returns Processor
AmeriMark
02.2021 - 05.2022
Front & Back of House Team Member
Canoe Club Wine Bar
05.2019 - 09.2020
Pet Care Specialist
Pet Palace Resorts
07.2016 - 09.2020
Sales Associate
Dick’s Sporting Goods
10.2015 - 12.2015
High School Diploma -
Valley Forge High School
Certificate - Dental Technologies
Normandy High School