Breauna Smith
Tallahassee,FL
Summary
Accomplished Dental Assistant with expertise in four-handed procedures and medical records management at Heartland Dental. Proven ability to enhance team productivity and patient satisfaction through effective communication and collaboration. Skilled in restorative procedures and patient education, ensuring compliance with HIPAA and OSHA regulations. Certified in CPR/AED, contributing to a safe and efficient dental environment.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Heartland Dental
07.2021 - Current
- Prepared examination rooms, maintaining cleanliness and organization for efficient workflow.
- Managed patient records using digital systems, ensuring accuracy and confidentiality of information.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Monitored patient comfort and safety during dental procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Health Administrative Assistant
Leon County Dentention Facility
01.2025 - 07.2025
- Managed patient scheduling and appointment coordination to ensure efficient health service delivery.
- Processed medical records and maintained confidentiality in compliance with HIPAA regulations.
- Assisted in the preparation of reports for healthcare staff, enhancing communication and workflow efficiency.
- Organized and maintained electronic filing systems for accurate record-keeping and retrieval of patient information.
- Developed training materials for new hires, fostering a smooth onboarding experience within the administrative team.
- Contributed to a positive workplace culture by collaborating effectively with colleagues from diverse professional backgrounds.
- Coordinated the onboarding process for new staff, ensuring that they were properly trained and familiar with office procedures and systems.
- Coordinated appointments between multiple departments, minimizing scheduling conflicts and reducing patient wait times.
- Maintained strict confidentiality of patient records, adhering to HIPAA guidelines and ensuring secure storage of sensitive information.
- Facilitated smooth transitions between shifts by preparing detailed reports on daily activities, allowing incoming staff to quickly assess current priorities.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
Lead Dental Assistant
Davis Dental Center
03.2018 - 06.2021
- Supervised daily dental operations, ensuring efficient workflow and patient satisfaction.
- Trained and mentored junior dental assistants, enhancing team performance and service quality.
- Assisted in developing and implementing improved patient care protocols for enhanced safety standards.
- Coordinated patient scheduling and follow-up appointments to optimize office efficiency.
- Collaborated with dentists to prepare treatment plans, ensuring clarity and communication with patients.
- Monitored inventory levels of dental supplies, streamlining procurement processes for cost-efficiency.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Prepared patient x-rays and images for dentist review.
- Scheduled and confirmed patient appointments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Dental Assistant
The Dental Care Center
06.2015 - 02.2018
- Assisted in patient procedures, ensuring comfort and safety throughout treatments.
- Educated patients on oral hygiene practices, enhancing their understanding of dental care.
- Collaborated with the dental team to optimize treatment plans and improve patient outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Verified patient insurance eligibility and benefits.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled and confirmed patient appointments.
Education
Dental Studies
IMI
Colorado Springs, CO05-2012
High School Diploma -
Southwest Georgia Institiute of Education
Albany, GA05-2008
Skills
- Cross-training capabilities
- Restorative procedures
- Medical records management
- HIPAA compliance
- Four-handed procedures
- Strong writing and verbal skills
- Teamwork and collaboration
- Certified in CPR/AED
- Chairside assistance
- Dental staff support
- Patient education
- OSHA regulations
Timeline
Health Administrative Assistant
Leon County Dentention Facility
01.2025 - 07.2025
Dental Assistant
Heartland Dental
07.2021 - Current
Lead Dental Assistant
Davis Dental Center
03.2018 - 06.2021
Dental Assistant
The Dental Care Center
06.2015 - 02.2018
Dental Studies
IMI
High School Diploma -
Southwest Georgia Institiute of Education
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