Breaunna Rodriguez
Assistant Property Manager
Houston,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Keener Management
Houston, TX
09.2021 - Current
- Handle tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Follow up on delinquent tenants and coordinated collection procedures.
- Complete final move-out walk-throughs with tenants to identify required repairs.
- Maintain original leases and renewal documents in digital and hardcopy format for property management office.
- Perform background checks, verified income, assets and expenses for each applicant.
- Answer constant flow of customer calls with minimal wait times.
- Introduce prospective tenants to units available and performed tours of premises.
- Maintain occupancy at 90% by leveraging market knowledge and successful promotional strategies.
- Train and motivate leasing staff during bi-monthly trainings.
Leasing Consultant
Keener Management
Houston, TX
01.2020 - Current
- Answer over 50 phone calls throughout day, assist residents, follow up with prospects.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Marketed property to local businesses through collateral, emails and phone calls.
Receptionist
Tanspire
Houston, TX
01.2019 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Kept records in CRM to maintain customer data.
- Collected payments.
Education
Associate of Science - Business
Jacksonville College
Jacksonville, TXAssociate of Science - Business
San Jacinto College District
Pasadena, TXSkills
- Managing Multiple Priorities
- Delinquency Monitoring
- Rent Collection
- Vacancy Marketing
- Property Management Software Understanding
- Tenant Screening
- Telephone Etiquette
- Fair Housing Laws Knowledge
- Email Etiquette
- OneSite
- Yardi Yoyager
- CRM
- Microsoft Windows and Office
Timeline
Assistant Manager
Keener Management
09.2021 - Current
Leasing Consultant
Keener Management
01.2020 - Current
Receptionist
Tanspire
01.2019 - 01.2020
Associate of Science - Business
Jacksonville College
Associate of Science - Business
San Jacinto College District
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