Hello, I would like to start by saying thank you for taking time out of your busy schedule to review my resume. My objective is to take the next step in making child care and youth special needs into my life and career. I love children and it brings me so much joy seeing them grow and develop into astute young boys and girls.
Overview
8
8
years of professional experience
Work History
Daycare Worker
Teddy Bear Day Care and Preschool
09.2024 - Current
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Distributed food, napkins, and beverages in preparation for snack time.
Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
Assisted in potty training and toilet hygiene.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Read stories, sang songs and facilitated creative play.
Food Runner/Busser
StoneCreek
01.2024 - 07.2024
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Make sure to clean and wipe tables down
Restock
Customer Service Representative
Start New Financial
12.2021 - 04.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Daycare Worker
Little Cubs Daycare and Learning Center
10.2019 - 12.2021
Enforced rules and managed behavior through developmentally appropriate discipline.
Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Assisted in potty training and other daily hygiene activities to support child development.
Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Implemented daily routines and activities to stimulate and engage children.
Responded to inquiries from parents and guardians.
Read stories, sang songs and facilitated creative play.
Monitored children's activities to verify safety and wellbeing.
Daycare Worker
Willow Cove Early Learning Center
08.2017 - 07.2019
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Provided emotional support and guidance to children during difficult times.
Implemented daily routines and activities to stimulate and engage children.
Education
High School Diploma -
Belle Vernon Area HighSchool
Belle Vernon, PA
Skills
Protective – Protective of children’s psychical, and emotional wellbeing
Open-minded – Open-minded to all races, genders, religions, and socioeconomic backgrounds
Energetic/Creative – Excited to create and plan activities and crafts that aid in learning
Reliable – Reliable and able to be trusted with important tasks
Patience – Patient with children when they are confused, angry, or upset
Mindful/Understanding – Attune and aware of children’s surroundings, feelings, and safety
Encouraging – Encouraging and supportive of children’s education, goals, and independence