Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brec Linker

Tualatin

Summary

Professional hospitality leader prepared for role that demands high standards and results-driven management. Proven ability to organize and execute seamless events, ensuring guest satisfaction and operational efficiency. Valued for collaborative efforts and flexibility in adapting to changing event needs, while showcasing strong communication and organizational skills.

Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Banquet Captain/Assistant Event Manager

The Oregon Golf Club
12.2017 - Current
  • Supervised banquet setup and breakdown, ensuring timely completion of all tasks.
  • Coordinated with kitchen staff to align food service timing with event schedules.
  • Trained and mentored new team members on service standards and operational procedures.
  • Implemented efficient workflow strategies to enhance guest experience during events.
  • Resolved guest concerns promptly, maintaining high levels of satisfaction and professionalism.
  • Collaborated with event planners to customize layouts and services based on client needs.
  • Conducted post-event evaluations to identify areas for process improvements and efficiencies.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
  • Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
  • Assisted sales team in upselling additional services or amenities to clients, increasing overall revenue for the company.

Golf Operations Assistant

The Oregon Golf Club
06.2015 - 11.2017
  • Assisted with daily golf operations, ensuring smooth execution of services and member satisfaction.
  • Maintained inventory of golf equipment and supplies, ensuring availability for customers and staff use.
  • Collaborated with team members to ensure cleanliness and organization of club facilities and equipment.
  • Provided customer service by addressing inquiries, resolving issues, and promoting club amenities effectively.
  • Developed strong rapport with club members by providing personalized assistance tailored to their individual needs regarding equipment fitting or instructional services offerings.
  • Boosted customer satisfaction by addressing concerns promptly and professionally, fostering positive relationships with club members and guests.
  • Delivered exceptional guest service, creating a welcoming atmosphere for all visitors to the golf facility.

Education

Bachelor of Science - Journalism

The University of Oregon
Eugene, OR
06-2023

Skills

  • Team management
  • Team member development
  • Staff leadership
  • Venue coordination
  • Corporate event coordination
  • Adaptable to situations
  • Adaptable to changes
  • Professional attitude
  • Professional and courteous
  • Team player
  • Guest interaction
  • Relationship management

Certification

Hootsuite Academy: Platform Certification

Hootsuite Academy: Social Media Marketing Certification

Timeline

Banquet Captain/Assistant Event Manager

The Oregon Golf Club
12.2017 - Current

Golf Operations Assistant

The Oregon Golf Club
06.2015 - 11.2017

Bachelor of Science - Journalism

The University of Oregon

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