Proactive Assistant General Manager and self-directed event coordinator with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Posses strong organizational and administrative skills to coordinate multiple projects simultaneously.
Hi, I’m
Breck Temple
Los Angeles,CA
Summary
Overview
11
years of professional experience
Work History
Marmalade Café, LLC
Events Coordinator
04.2021 - 08.2023
Job overview
- Established standards for personnel performance and customer service
- Coordinated schedules and timelines for events.
- Negotiated contracts with prospective clients
- Developed post-event reports to determine effectiveness of each event
- Planned and developed agendas, budgets, and services according to each client’s specific needs
- Demonstrated and supported continuous improvement and growth mindset
- Monitored event activities to ensure customer satisfaction and resolution of any problems that arise
- Managed administrative logistics of events planning, event booking, and event operations
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in job-related software.
Marmalade Café, LLC
Assistant General Manager
09.2018 - 08.2023
Job overview
- Consistently provided excellent customer service skills and demonstrated a passion for customer satisfaction
- Developed long and short-range financial objectives, while supporting company mission statement
- Launched an automated reservation system to streamline the process and provide certainty to the customer
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Used customer feedback for improving operations and building brand loyalty
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained service and product quality standards by conducting daily evaluations and investigating complaints
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Led and motivated employees on a daily basis resulting in a productive positive workplace and satisfied customers
Los Angeles Valley College
Registration Assistant
08.2017 - Current
Job overview
- Created, maintained, and entered massive amounts of data into different databases across departments
- Operated standard office software applications to compile data and prepare information and correspondence
- Guided prospective students in person, over phone, and online with college registration and enrolling in necessary classes pertaining to their major and leading to a time effective graduation
- Managed calendars and coordinated travel arrangements for senior-level staff to optimize schedules
- Successfully and enjoyably worked with coworkers and incoming students of racially diverse and socioeconomic backgrounds
- Answered phone and in-person inquiries about college services, policies and procedures to provide accurate information
Education
Pennsylvania College of TechnologyWilliamsport, PA
Bachelor of Science from Business Management Minor Marketing
06.2008
University Overview
Skills
- Workflow Management
- Continuous Quality Improvement (CQI)
- Team Leadership and Motivation
- Managing Events/Projects Start to Finish
- Event Calendar Management and Logistics
- P&L Administration
- Records Management
- Database Maintenance
- Contract Negotiation Skills
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
- Logistics and Schedule Management
Timeline
Events Coordinator
Marmalade Café, LLC
04.2021 - 08.2023
Assistant General Manager
Marmalade Café, LLC
09.2018 - 08.2023
Registration Assistant
Los Angeles Valley College
08.2017 - Current
Pennsylvania College of Technology
Bachelor of Science from Business Management Minor Marketing
Similar Profiles
Zhenbang FanZhenbang Fan
Front Desk & Server at Sugar MarmaladeFront Desk & Server at Sugar Marmalade
Sierra ClarkSierra Clark
Hostess/Food Runner at Marmalade CafeHostess/Food Runner at Marmalade Cafe
ALEJANDRO ALVAREZ LUGOALEJANDRO ALVAREZ LUGO
Captain Waiter at Marmalade Restaurant and Wine BarCaptain Waiter at Marmalade Restaurant and Wine Bar