Brecklyn Rust
Provo,UT
Summary
Memory Care Director leading daily resident care, staff guidance, and family communication in a memory care setting. Directs CNA supervision, resolves concerns, and collaborates with department leaders to keep care safe, consistent, and responsive. Oversees 15 residents daily and builds routines that support resident comfort, behavioral needs, and family confidence.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Memory Care Director
Spring Gardens
Lindon, UT
08.2025 - Current
- Supervised CNAs through daily guidance on resident care expectations.
- Oversee 15 residents daily across memory care, maintaining their safety and comfort.
- Maintain open family communication with weekly updates on resident needs, care progress, and overall well-being.
- Collaborate with department directors to address resident, staff, and facility needs promptly and effectively.
- Implement care plan updates and resident needs assessments to keep memory care support aligned with changing conditions.
- Document compliance details, resident updates, and care activities accurately in electronic health records.
- Coordinate scheduling, organization, and activities support to keep daily resident routines consistent and structured.
Marketing Manager & Client Care Coordinator
Home Instead
Provo, UT
01.2025 - 08.2025
- Supported clients through onboarding, scheduling, and coordinated care plan implementation.
- Promoted Home Instead services at healthcare facilities across Utah County to expand referral visibility.
- Partnered with senior centers to coordinate care offerings and strengthen community referral relationships.
- Guided client onboarding and built customized care plans aligned with individual needs and family input.
- Led and trained caregiving teams, providing staff supervision and memory care support aligned to client needs.
After-Hours Scheduler
Home Instead
Provo, UT
01.2023 - 01.2025
- Resolved after-hours client requests weekly while balancing urgent caregiver coverage.
- Coordinated schedule changes to keep client coverage aligned with urgent needs.
- Acted as the liaison between clients and caregivers to resolve concerns quickly and maintain clear communication.
- Handled urgent schedule adjustments and resource coordination during evenings, nights, and other after-hours coverage gaps.
- Managed emergency client needs with calm, timely responses that supported continuity of care.
- Assessed client needs from incoming calls and routed concerns to the right caregiver or support resource.
- Supported care plan implementation by matching urgent requests with available staff and appropriate coverage.
Live-in Personal Caregiver
Von and Karen Welch
Highland, UT
01.2023 - 01.2025
- Provided live-in support, companionship, and attentive day-to-day care.
- Prepared meals and assisted with daily routines, maintaining comfort and consistency throughout each shift.
- Monitored safety closely and responded to changing needs.
- Helped coordinated scheduling and organization for appointments, and care-related routines.
Certified Nursing Assistant (CNA)
Home Instead
Provo, UT
01.2020 - 01.2023
- Provided hands-on care to clients with varied health conditions across rehabs, memory care settings, and private homes.
- Assisted with bathing, dressing, meals, and other activities of daily living while maintaining client comfort and dignity.
- Applied resident needs assessment to adapt support, prioritize care tasks, and respond to changing client conditions.
- Supported care plan implementation by following client routines and coordinating services with family members.
- Completed electronic health record documentation, scheduling, and organization to keep client care records current.
Education
Bachelor's - Healthcare Administration, Minor in Business
Utah Valley University
01-2025
Associate of Science - General Studies
Brigham Young University
Idaho01-2020
Skills
- Client care coordination
- Scheduling & organization
- Care plan implementation
- Family communication
- Resident needs assessment
- CNA license
- Leadership & team management
- Staff supervision
- Memory care support
- Compliance documentation
- CNA supervision
- Assisted living regulations
- Electronic health record documentation
- Activities coordination
Certification
CNA License
Timeline
Memory Care Director
Spring Gardens
08.2025 - Current
Marketing Manager & Client Care Coordinator
Home Instead
01.2025 - 08.2025
After-Hours Scheduler
Home Instead
01.2023 - 01.2025
Live-in Personal Caregiver
Von and Karen Welch
01.2023 - 01.2025
Certified Nursing Assistant (CNA)
Home Instead
01.2020 - 01.2023
Associate of Science - General Studies
Brigham Young University
Bachelor's - Healthcare Administration, Minor in Business
Utah Valley University