Bree Benson-Richards
Panera Bread
North Versailles,PA
2
years of professional experience
Dedicated Shift Manager delivering exceptional customer service and effective team training. Committed to maintaining high standards in health and safety, driving operational improvements, and fostering a collaborative work environment.
Work History
Shift Manager
2 Years 4 Months- Led staff to uphold food safety and sanitation standards.
- Trained new employees on operational procedures and customer service excellence.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
High School Diploma
- Extracurricular Activities: Marching Band, ROTC, Theater Tech, Student Secretary, Indoor Percussion.
Skills
Food safety standards
Operational efficiency
Employee training
Team leadership
Customer satisfaction
Decision-making
Cash management
Multitasking and prioritizing
Time management
Leadership development
Timeline
Shift Manager
Panera Bread
04.2024 - CurrentRead More
West Mifflin Area High School
High School Diploma
Read More