Bree Boisvert
Yukon,OK
Summary
Dynamic professional with a proven track record at Joe Cooper Ford, excelling in customer service and team leadership. Demonstrated ability to enhance operational efficiency and customer satisfaction. Skilled in cash handling and fostering positive customer relations, I've effectively mentored staff and streamlined processes, significantly contributing to the business's success.
Overview
5
5
years of professional experience
Work History
Head Cashier
Joe Cooper Ford
05.2021 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Receptionist
Joe Cooper Ford
12.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Lot Porter
Joe Cooper Ford
05.2019 - 12.2019
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
Education
Bethany Beauty Collage
3900 N Peniel Ave Bethany Ok , 730082024
Yukon High School
1904 Pawnee Dr , Yukon Ok 730992020
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Cash Handling
- Multi-tasking skill
- Team Leadership
- Customer Relations
- Price Verification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Head Cashier
Joe Cooper Ford
05.2021 - Current
Receptionist
Joe Cooper Ford
12.2019 - 05.2021
Lot Porter
Joe Cooper Ford
05.2019 - 12.2019
Bethany Beauty Collage
Yukon High School
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