Hi, I’m
Bree Castillo
Los Angeles,CA
Summary
With over a decade of experience in the healthcare industry, I bring a unique blend of expertise in both administrative/operations and sales. I have a proven track record of building and leading high-performing sales teams, driving scalable growth, and enhancing operational efficiencies. As a former owner and operator of a consulting firm, I specialized in helping smaller healthcare companies increase their census and revenue through strategic planning and execution.
My diverse skill set extends beyond sales; I excel in aligning cross-departmental teams with the company’s growth objectives, identifying and eliminating inefficiencies, and ensuring the infrastructure supports sustainable expansion. For the past four years, I have been at the forefront of introducing a revolutionary home care service, disrupting the traditional model and setting new standards in the industry.
I am now seeking an opportunity to leverage my extensive background in healthcare operations and sales to contribute to an innovative organization focused on growth and excellence.
Overview
12
years of professional experience
Work History
Tandem Care, Inc.Los Angeles, CA
Chief Operating Officer
08.2019 - Current
Job overview
- Expanded company's market presence by identifying new business opportunities and executing strategic partnerships.
- Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Successfully rebranded the company, significantly increasing market visibility and driving client growth by 18% month over month.
- Developed and implemented a comprehensive sales training program, increasing sales team size by 8 members and driving a 30% increase in revenue.
- Improved employee satisfaction and reduced turnover by over 50% through the development of effective training programs and performance management systems.
- Led major organizational restructuring efforts, including creating and standardizing SOPs across all departments, resulting in a more agile and responsive team structure.
- Established key performance indicators for each department to track progress towards organizational goals effectively.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Architected and led the development of an advanced scheduling platform, improving caregiver efficiency by 21% and reducing internal support staff needs by 46%.
Managed the platform development project from inception to completion, including writing user stories, validating requirements, and ensuring successful implementation.
Marketing Loud ConsultingLos Angeles, CA
Owner/Operator
01.2016 - 12.2019
Job overview
- Developed and executed scalable growth strategies, achieving an average increase in client census by 30% within 12 months.
- Enhanced company growth and profitability with the development and execution of targeted marketing strategies, leading to improved customer acquisition rates.
- Evaluated company performance against objectives, making strategic adjustments that led to achieving or exceeding targets by an average of 20%.
- Developed and executed long-term strategic plans for sustained business growth, resulting in increased market share and profitability.
- Implemented data-driven decision-making processes, resulting in more accurate forecasting and strategic planning, leading to improved business outcomes.
- Cultivated a high-performance team culture through targeted talent development programs, improving employee engagement levels and productivity.
Five Star Home HealthLos Angeles, CA
Director of Business Development
01.2012 - 01.2016
Job overview
- Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
- Enhanced company's market presence through targeted networking events and relationship building.
- Grew client census from 38 to 100+ in under 2 years, driving significant business growth.
- Developed key partnerships with hospitals, increasing market share and revenue by 35%.
- Reduced operational costs by 27% through strategic initiatives and process improvements.
- Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
Education
Los Angeles Pierce CollegeWoodland Hills, United States
Associate of Science from Business Administration And Management
Skills
- Business Forecasting
- Planning and Execution
- Operations Oversight
- Strategic Planning
- Marketing
- Recruitment and Retention
- Sales Coaching
- Pricing Strategy
- Key Account Management
- Content Marketing
- CRM Software
- Sales Pipeline Management
Timeline
Chief Operating Officer
Tandem Care, Inc.
08.2019 - Current
Owner/Operator
Marketing Loud Consulting
01.2016 - 12.2019
Director of Business Development
Five Star Home Health
01.2012 - 01.2016
Los Angeles Pierce College
Associate of Science from Business Administration And Management
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