Bree Irby
Altamonte Springs,FL
Summary
With the experience from Carrabba's i am excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through exceptional service and high-quality cocktails. Strong team player committed to cleanliness and hygiene, and a welcoming atmosphere while efficiently managing cash handling and inventory. With hospitality professional prepared for this role with experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area and section. I am a reliable team player and adaptable to changing needs, showcasing skills in customer interaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Carrabba's Italian Grill
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Made many connections with guests and family of guests, also great connections with staff and management.
- Assisted with inventorying beverage stock and bar supplies.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Hostess/Food Runner/Busser
Longhorn Steakhouse
06.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Seated patrons based on guest preferences and seating availability.
- Often delivering food to tables learning about the entrees and specials on the menu.
- Making sure tables were rotated properly.
Education
High School Diploma -
Olympia High School
Orlando, FL05-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Food service
Timeline
Bartender/Server
Carrabba's Italian Grill
09.2022 - Current
Hostess/Food Runner/Busser
Longhorn Steakhouse
06.2021 - 06.2022
High School Diploma -
Olympia High School
Similar Profiles
Danielle PerschetzDanielle Perschetz
FOH Team Member at Carrabba's Italian GrillFOH Team Member at Carrabba's Italian Grill
Claire FarlowClaire Farlow
Front of House Manager at Carrabba's Italian GrillFront of House Manager at Carrabba's Italian Grill
Leann RossonLeann Rosson
Server at Carrabba's Italian GrillServer at Carrabba's Italian Grill