Bree Latino
Chalmette,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering each task. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
HR Representative
Orleans Parish Sheriff Department
New Orleans, LA
01.2023 - Current
- Maintained personnel records in accordance with applicable laws and regulations while ensuring confidentiality of information.
- Conducted recruitment activities such as, interviewing candidates, and drug screening.
- Provided advice to employees on how to navigate internal processes such as filing complaints or requesting accommodations.
- Advised supervisors on legal requirements related to hiring practices such as background checks or drug testing protocols.
- Completed onboarding and new hire orientation for employees.
- Maintained human resources records by processing applications and resumes.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Reviewed files to check for complete and accurate information.
- Scanned and filed forms, reports, correspondence and receipts.
- Updated daily logs for tracking file movements.
- Monitored file inventory levels and reordered supplies as necessary.
- Prepared labels for new files and folders as needed.
- Sorted, labeled, and categorized documents effectively.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Sales Merchandiser
Home Depot
New Orleans, LA
12.2021 - 12.2022
- Negotiated contracts with vendors for product placement in stores.
- Provided training on best practices for displaying merchandise within retail locations.
- Assisted buyers in selecting merchandise assortments that met their needs while maximizing profits.
- Built product displays and placed appropriate signage for merchandise.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Communicated and coordinated planogram execution with store management.
- Printed labels and tags for for-sale merchandise.
- Performed regular price checks on select items throughout the store location.
- Maintained a clean and organized work environment at all times.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Arranged in-store merchandise for maximum visual appeal.
- Collaborated with store management on seasonal display themes.
In Room Dining Server
NOPSI
New Orleans, Louisiana
06.2018 - 04.2020
- Provided excellent customer service to all guests.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Maintained cleanliness of work area throughout shift including wiping down counters, cleaning spills.
- Adhered to company policies and procedures regarding hospitality services at all times.
- Delivered beverages upon request with each meal order.
- Took orders accurately and delivered food promptly to the guest's room or suite.
- Assisted with inventorying of supplies and stocking of storage areas.
- Processed daily paperwork related to sales transactions including completing checklists and reports.
- Communicated effectively with kitchen staff regarding special requests or dietary restrictions.
- Inspected finished product prior to delivery ensuring quality control standards were met.
- Maintained knowledge of menu items, their ingredients, preparation methods, presentation techniques, portion sizes, garnishes.
- Performed cashier duties such as taking payments, making change, and processing credit cards.
- Replenished condiments as needed on the tray setup before delivering it to the guest's room.
- Prepared tables for service by setting up linens, silverware, and glassware.
- Checked with guests to ensure that they were satisfied with their meals.
- Suggested food and beverage upsells to guests to maximize profits.
- Ensured that all alcoholic beverages were served responsibly and according to legal requirements.
- Managed stock rotation by ensuring that older products are used first.
- Kept records of all items sold from the mini bar.
Front Desk Receptionist
HEI Hotels & Resorts
New Orleans, New Orleans
06.2017 - 12.2019
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Input customer data into reservation systems and updated to reflect room changes.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
Some College (No Degree) - Pharmacy Technology
Delgado Community College
New Orleans, LASkills
- Recruitment Strategies
- Customer service expertise
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Positive and professional
- Office Administration
Timeline
HR Representative
Orleans Parish Sheriff Department
01.2023 - Current
Sales Merchandiser
Home Depot
12.2021 - 12.2022
In Room Dining Server
NOPSI
06.2018 - 04.2020
Front Desk Receptionist
HEI Hotels & Resorts
06.2017 - 12.2019
Some College (No Degree) - Pharmacy Technology
Delgado Community College
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