Summary
Work History
Education
Skills
Timeline
Generic

Bree Lepien

Duncan

Summary

Skilled Hairdresser and adept Front Desk Receptionist, I excelled at 24K Salon and Lepien Chiropractic by enhancing client satisfaction and fostering positive relationships. Leveraging balayage technique and exceptional communication skills, I increased referrals and streamlined appointment scheduling, contributing significantly to workplace efficiency and client trust.

Work History

Hairdresser

24K Salon
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Front Desk Receptionist

Lepien Chiropractic
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

High School Diploma - High School

Duncan High School
Duncan, OK
05.2005

Skills

  • Balayage technique
  • Hair straightening
  • Blow-drying expertise
  • Chemical safety
  • Appointment scheduling
  • Cleaning and sanitizing
  • Client consultation

Timeline

Hairdresser

24K Salon

Front Desk Receptionist

Lepien Chiropractic

High School Diploma - High School

Duncan High School
Bree Lepien