Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
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Breeana Walker

Hawthorne,CA

Summary


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Caregiver

Comfortkeeper
10.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Security Officer

Clearme
06.2023 - 10.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Clerk

USPS
01.2020 - 06.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Produced high-quality communications for internal and external use.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.

Security Officer

Bronsan Security
03.2017 - 06.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Customer Service Agent

G2 Secure Staff
02.2016 - 06.2017
  • Meet inbound or outbound flights to provide services with wheelchairs, aisle chairs, or gurneys to passengers needing special assistance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.

Sales associate

Macys
05.2012 - 02.2016
  • Effectively maintained fitting rooms and directed traffic
  • Accurately maintain Macy's merchandise and inventory
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Consistently provided quality customer service
  • Operating cash register, processing debit, credit, and check transactions.

Security

Crytpo Center
08.2011 - 10.2015
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Improved facility safety by conducting thorough and consistent security checks.
  • Collaborated with management to develop improved security procedures and protocols.
  • Improved network security through regular audits, risk assessment, and implementation of robust security protocols.
  • Implemented and managed site security plans based on established policies.
  • Enhanced network security by identifying vulnerabilities and deploying necessary patches.
  • Conducted security assessments, identifying vulnerabilities and recommending appropriate countermeasures.
  • Maintain security clearance level for governmental projects and operations.
  • Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.

Education

High School Diploma -

Compton High School
Los Angeles, CA
06.2011

Skills

  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Customer Service
  • Customer Relations
  • Data Entry
  • Computer Proficiency
  • Conflict Resolution
  • Money handling abilities
  • Complaint Handling
  • Customer satisfaction measurement

References

  • Andrew T. (914) 519-7432
  • Richard Singleton (323) 632-9214
  • Ebony Falls (323)712-8474


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Security Officer

Clearme
06.2023 - 10.2023

Caregiver

Comfortkeeper
10.2022 - Current

Clerk

USPS
01.2020 - 06.2023

Security Officer

Bronsan Security
03.2017 - 06.2021

Customer Service Agent

G2 Secure Staff
02.2016 - 06.2017

Sales associate

Macys
05.2012 - 02.2016

Security

Crytpo Center
08.2011 - 10.2015

High School Diploma -

Compton High School

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