Hi, I’m
Breeanna Baker
Carson,CA
Summary
Driven by a track record of enhancing customer relationships and maximizing revenue, I leveraged strong negotiation skills and adaptability at Sierra Padre Doors And Windows to significantly improve client retention and expand the customer base through effective lead prospecting and cold-calling. My leadership at Homegoods ensured team efficiency, boosting productivity and resolving conflicts swiftly.
Overview
10
years of professional experience
Work History
Sierra Padre Doors And WindowsCosta Mesa
Outside Sales Professional
04.2022 - Current
Job overview
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed territory budget to support development of regional and territory leads.
- Built strong client rapport to establish diversified network of connections.
- Improved customer retention rates by providing exceptional after-sales support and addressing client concerns promptly.
HomegoodsSeal Beach
Supervisor/Assistant Manager
07.2016 - 04.2022
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Marina Skin EstheticsSeal Beach
Office Manager
02.2014 - 07.2016
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Education
Millikan High SchoolLong Beach, CA
High School Diploma
06.2008
Skills
- Customer Relationship Building
- Strong negotiation skills
- Goal Setting and Tracking
- Adaptability and Resilience
- Revenue and profit maximization
- Cold-calling
- Lead prospecting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Supervised team of 30+ staff members.
Timeline
Outside Sales Professional
Sierra Padre Doors And Windows
04.2022 - Current
Supervisor/Assistant Manager
Homegoods
07.2016 - 04.2022
Office Manager
Marina Skin Esthetics
02.2014 - 07.2016
Millikan High School
High School Diploma