BreeAnna Cunningham

Led and supervised complex child protective services operations, ensuring the efficient planning, delegation, and performance review of staff to deliver high-quality services. Coordinated and built strong partnerships with inter- and intra-governmental agencies, community organizations, and advocacy groups to enhance service delivery and client outcomes. Maintained on-call availability during non-business hours, effectively managing and resolving high-risk and crisis situations to safeguard both clients and staff. Oversaw the management of ongoing CPS cases, providing strategic guidance and support to a co-supervisor. Demonstrated flexibility and commitment by consistently working overtime to meet organizational needs and ensure service continuity.

Operated under general supervision to perform complex social casework, utilizing advanced professional judgment to manage cases involving child abuse and neglect. Held full professional responsibility for handling cases with a wide range of psycho-social and environmental challenges, providing comprehensive services regardless of complexity. Performed many on-call duties during non-business hours. Served as a lead worker, providing guidance and support to colleagues.

Provided advanced social casework within Child Protective Services, managing a caseload focused on cases of child abuse and neglect. Used sound judgment and decision-making skills to navigate complex, high-risk situations, prioritizing the safety and well-being of clients and staff. Handled cases with significant implications for the rights and welfare of children and parents, ensuring compliance with legal and ethical standards. Regularly traveled for case management and maintained availability for on-call duties outside of business hours, ensuring timely and responsive support. Participated in ongoing training to effectively manage a demanding caseload, ensuring the best possible outcomes for clients. Completed additional responsibilities as needed to support the team and department.

Assisted with various child protective services and youth services tasks, supporting case management for cases involving child abuse and neglect. Conducted research, compiled case documentation, and provided support in client assessments. Collaborated with team members to ensure the safety and well-being of children and families, while adhering to legal and ethical standards. Gained hands-on experience in case coordination and communication with clients and agencies.

Worked as a Bookkeeper, managing daily accounting tasks and ensuring accurate financial records. Additionally, provided support at the customer service desk, addressing customer inquiries and resolving issues. Assisted in supervising the front-end operations, overseeing staff, and ensuring smooth, efficient service.

Worked as a Certified Nursing Assistant, providing essential support to residents with activities of daily living. Assisted with feeding, dressing, bathing, and mobility, ensuring comfort and promoting independence for each resident. Delivered compassionate, hands-on care while maintaining a safe and supportive environment.

Worked in the Housekeeping Department, responsible for cleaning and sanitizing discharge patient rooms, waiting areas, and other common spaces, to maintain a clean and safe environment for patients and visitors. Ensured high standards of cleanliness and hygiene were consistently met.

Worked at Chick-fil-A in various roles, including Drive-Thru Operator, Cashier, and Cook. Managed drive-thru orders and payments, ensuring fast and accurate service. Delivered excellent customer service as a cashier, handling transactions and addressing customer inquiries. Prepared food items with a focus on quality, safety, and presentation, ensuring timely and consistent output.

Worked at Chick-fil-A as both a Cashier and Cook. As a cashier, I efficiently handled transactions, provided excellent customer service, and managed customer inquiries. In the kitchen, I prepared food with attention to quality and safety, ensuring timely and accurate order fulfillment while maintaining a clean and organized workspace.

Assisted with customer service at American Eagle during the busy holiday season, helping customers with product inquiries, processing transactions, and contributing to a positive shopping environment.