Breeanna Holt
Eufaula,OK
Summary
Accomplished Store Manager with a proven track record at Liberty Cleaners & Alterations, enhancing store performance through strategic planning and effective staff training. Skilled in customer engagement and problem-solving, successfully boosted employee retention and community involvement, significantly raising the store's profile. Expert in retail operations and sales growth, demonstrating a results-driven approach. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Hal Smith Restaurant Group
05.2020 - 05.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Liberty Cleaners & Alterations
10.2015 - 04.2017
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Education
High School Diploma -
Parkview High School
Springfield, MO2013
Skills
- Problem-Solving
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Attention to Detail
- Hiring and Training
- Loss Prevention
- Strategic Planning
- Sales Growth
- Human resource policies
- Staff training/development
- Sales Tracking
- Hiring and Onboarding
Timeline
Assistant Store Manager
Hal Smith Restaurant Group
05.2020 - 05.2024
Store Manager
Liberty Cleaners & Alterations
10.2015 - 04.2017
High School Diploma -
Parkview High School
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