BreeAnna Johnson
Laurinburg,North Carolina
Summary
Well-rounded individual currently in the manufacturing industry with extensive experience in leadership roles and working with people. A recent graduate who is currently enrolled in the Masters of Social Work program at UNCP, making the transition into the space of helping others. Looking to provide excellent work ethic and a positive energy in order to gain experience in the field in which I will build a lasting career.
Overview
11
11
years of professional experience
Work History
Equipment Technician
Campbell Soup Supply Company
08.2019 - Current
- Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning new technologies and adjusting to changes in manufacturing processes as needed.
Assistant Manager
Badcock Home Furniture
01.2015 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
Customer Sales Lead
Bath And Body Works, Limited Brands
06.2013 - 01.2015
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Identified potential upsell opportunities through active listening and understanding client needs, maximizing profits.
- Consistently ranked as a top performer within the sales department due to high conversion rates and excellent client reviews.
- Continually updated personal knowledge of industry developments in order to provide accurate information when advising customers about product options.
Education
Certification - Certified Medical Administrative Assistant
Richmond Community College
Hamlet, NC06.2018
Bachelor of Arts - Sociology Major, Social Welfare Minor
University of North Carolina At Pembroke
Pembroke, NC05.2024
Master of Science - Social Work
University of North Carolina At Pembroke
Pembroke, NC05.2026
Skills
- Computer Skills
- Communication
- Problem-Solving
- Time Management
- Conflict Management
- Ethical Decision Making
- MS Office
- Teamwork and Collaboration
Timeline
Equipment Technician
Campbell Soup Supply Company
08.2019 - Current
Assistant Manager
Badcock Home Furniture
01.2015 - 10.2018
Customer Sales Lead
Bath And Body Works, Limited Brands
06.2013 - 01.2015
Certification - Certified Medical Administrative Assistant
Richmond Community College
Bachelor of Arts - Sociology Major, Social Welfare Minor
University of North Carolina At Pembroke
Master of Science - Social Work
University of North Carolina At Pembroke
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