Dynamic General Manager with extensive experience at Chili's Bar and Grill, excelling in operations management and team leadership. Proven track record in boosting sales through strategic planning and fostering a positive work environment. Skilled in P&L management and employee development, driving organizational growth and enhancing guest experiences.
•Daily implementation of prep and line builds, constant coaching and development of the seasoned crew to form a new culture, and detailed inspection of quality line checks to grow and align and drive new results around HOH metrics.
•Responsible for introducing Kitchen Sync to the team, consistent validation and follow through on the systems and tools with in the Brand to form new beliefs and experiences.
•Inspected maintenance and sanitation issues within the restaurant to ensure proper usage of equipment and food safety throughout.
•Hire, train and develop team members to execute excellence in Brand standards and deliver an exceptional guest experience on a consistent basis.
•Growing sales through community involvement, giveback events and coaching the team to be at competitive sales goals by suggestive selling and utilizing their degrees.
•Responsible for maintaining maintenance on the FOH and coaching and developing the team on safety practices.
•Hire, train and develop team members to execute excellence in Brand standards and deliver an exceptional guest experience on a consistent basis
•Growing sales through community involvement, give back events, and coaching the team to beat competitive sales goals by suggestive selling and utilizing their degrees
•Responsible for maintaining maintenance on the FOH and coaching and developing the team on safety practices.
•Growing my development by learning the responsibilities associated with the management role with the brand.
•First CSL for the Claude Area
•Lead trainer for the restaurant, responsible for training up and coming team members on Brand Standards, hospitality, growing sales, team engagement, and other tasks associated with their positions.
• Key contributor to daily success by being a universal team member, able and willing to participate and drive results for our guests in all areas of the restaurant.