B R E E ' L M C N E I L
Newport News,VA
Summary
Seeking an entry-level position that utilizes customer service, organizational, and interpersonal skills. I am a skilled team player with a background in the customer service environment. I work well independently and as a team to handle assignments. Quick learner with good computer skills. My long-term career goal is in the public health field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Amazon Ambassador
Amazon
Suffolk, VA
03.2024 - Current
- Facilitate the onboarding and training of new employees, ensuring they understand company policies, safety procedures, and job responsibilities.
- Assisted with the coordination and efficient flow of packages and shipments on the shipdock, contributing to timely and accurate order fulfillment.
Personal Shopper /Back-Up Scan Coordinator
Harris Teeter
Newport News, Virginia
12.2018 - 04.2023
- Efficiently selected and assembled customer orders for online grocery pickup and delivery, ensuring accuracy and timeliness.
- Conducted regular price audits and maintained accurate pricing across the store by updating product scan data.
- provided excellent customer service by greeting customers, processing transactions, and handling exchanges.
Cake Decorator
Cold Stone Creamery
Newport News, Virginia
05.2017 - 12.2018
- Designed and decorated a variety of ice cream cakes and customer creations according to customer specifications and store standards.
- Assisted in training new employees on cake decorating techniques and store procedures.
Party Host
Bounce House
Newport News, Virginia
06.2014 - 09.2018
- Communicated with parents and guardians to ensure their expectations were met and to provide updates throughout the event.
- Managed party schedules, including setup, activities, and clean up, to ensure smooth and timely events.
Education
High School Diploma -
Denbigh High School
Newport News, VA06-2016
Some College (No Degree) - Health Science
Virginia Peninsula Community College
Hampton, VASkills
- Efficient customer service skills
- Interpersonal skills
- A fast-paced, hands-on learner
- Problem-solving skills
- Organizational skills
- Proficient in technology
- Planning and Organization
- Multitasking
Certification
- Certified Phlebotomy Technician (CPT), Virginia Peninsula Community College, 2017
Timeline
Amazon Ambassador
Amazon
03.2024 - Current
Personal Shopper /Back-Up Scan Coordinator
Harris Teeter
12.2018 - 04.2023
Cake Decorator
Cold Stone Creamery
05.2017 - 12.2018
Party Host
Bounce House
06.2014 - 09.2018
High School Diploma -
Denbigh High School
Some College (No Degree) - Health Science
Virginia Peninsula Community College
- Certified Phlebotomy Technician (CPT), Virginia Peninsula Community College, 2017