Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Breelie Ford

Lubbock

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

9
9
years of professional experience
2020
2020
years of post-secondary education

Work History

Homemaker

Stay At Home Mom
Lubbock
07.2022 - Current
  • Support child in meals, snacks,

socialization, play activities and hygiene

  • Coordinated family schedules and activities
  • Provided guidance and emotional support for child

Cocktail Server

Raider Bar
Lubbock
08.2019 - 05.2020
  • Delivered prompt beverage service to customers at a high-volume bar.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted bartenders in preparing cocktails and serving drinks efficiently.
  • Engaged with customers to enhance their experience and satisfaction.
  • Communicated with customers to take drink orders accurately.
  • Communicated with patrons to offer friendly service and determine needs.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Restaurant Hostess

Texas Roadhouse
Lubbock
07.2017 - 07.2019
  • Greeted and seated guests promptly in a friendly manner.
  • Managed waitlists using reservation systems efficiently.
  • Provided menus and informed guests of daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.

Education

Coronado High School
Lubbock, Texas

Skills

  • Cleaning and organization
  • Health and safety compliance
  • Customer relationship management
  • Waitlist coordination
  • Professional communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Time management
  • Positive attitude
  • Promoting specials

Affiliations

  • Love anything to do with beauty and wellness

Timeline

Homemaker

Stay At Home Mom
07.2022 - Current

Cocktail Server

Raider Bar
08.2019 - 05.2020

Restaurant Hostess

Texas Roadhouse
07.2017 - 07.2019

Coronado High School
Breelie Ford