Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Bree'Lynn Acuff

Indianapolis,IN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kelly Services
07.2022 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Found alternatives/replacements to patients due to product recalls.

Customer Service Representative

CFA Staffing
10.2021 - 03.2022
  • Provide SNAP,WIC,child support benefit balances to customers.
  • Assist with transaction disputes.
  • Issue replacement cards to customers if lost/stolen.
  • Provide deposit dates for benefits.
  • Update profile information as needed.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
06.2017

Skills

  • Multitasking
  • Active Listening
  • Grammar
  • Great teamwork
  • Open to learning new tasks
  • Flexibility

Timeline

Customer Service Representative

Kelly Services
07.2022 - 07.2023

Customer Service Representative

CFA Staffing
10.2021 - 03.2022

High School Diploma -

Warren Central High School

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Bree'Lynn Acuff