Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Scott And White Hospital
10.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Updated patient information and insurance details for accurate electronic medical records.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Conducted patient intake interviews, recording and documenting relevant information.
Performed various administrative tasks by filing, copying and faxing documents.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Registered and verified patient records before triage with most up-to-date information.
Built strong relationships with clients to deliver emotional support and companionship.
Pre-Authorization for health care service or medication before the care is provided.
Accept and coordinates referrals, client welcome calls, data entry into EHR
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Completed resident assessments in accordance with current regulations and guidelines.
Certified Medical Assistant
Wellstone Internal Medicine
07.2021 - 09.2022
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Sanitized, restocked and organized exam rooms and medical equipment.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Communicate with case managers, practitioners , and others as needed to facilitate client services and to ensure client continuity of care.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Called and faxed pharmacies to submit prescriptions and refills.
Communicate effectively with referral sources to correct any client registration or authorize issues.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Helped to build strong relationships with caregivers feel valued and supported.
Experience
Medical Assistant
Freedom Urgent Care
10.2020 - 06.2021
Maintains appropriate clinical standards
Follows the policy and procedures as written in the Company Policy and Procedure Manual
Administers appropriate high-quality patient-focused health care
Patient care functions may include triage/check-in assessment and discharge, CLIA waived point of care testing, medication administration per direct order and supervision of the provider, wound care, splinting application and other treatments ordered by the provider
Initiates a patient education plan according to the individualized needs of the patients as prescribed by physician, including patient and family instruction; ensures that all aspects of care have respect for personal values and beliefs and are focused on the individual needs of each patient
Maintains all clinical documentation, including quality control and compliance logs required by company policy and applicable regulatory agencies
Utilizes all equipment, supplies, facilities, and resources of the company in prudent and efficient manner
Assists nurse and provider on duty at all times during the shift, including, but not limited to, the unpacking of supplies and maintaining the general aesthetics of the clinic
Cleans instruments and equipment per company guidelines, maintains stock in all exam rooms before, during, and after each shift
Assists in turning over exam rooms, procedure rooms, and treatment rooms immediately after a patient a discharged from that room and assisting non-ambulatory patients to and from the building as well as other duties as assisted.
Patient Care Technician
St. David’s Health Care, David’s North Austin Medical Center
02.2019 - 11.2019
Demonstrated exceptional customer service, compassion and empathy in all interactions with patients and family
Accompanied patients away from their room to ensure safety during transportation, testing and procedures
Established a safety, risk-free environment for patients through utilization of fall prevention protocols, infection control measures, and self-harm prevention
Performed room assessment regularly and after any visitations
Reported any changed in patients’ physical or emotional conditions
Responsible for intervening patient from harming self or others
Responsible for recording information in patient medical records
Maintained close communication with physicians, nurses and healthcare team members regarding changes in a patient’s condition
Assisted with basic daily living activities such as feeding and personal hygiene
Education
Harker Height High School
Harker Heights, TX
Certified Medical Assistant - Medical Assisting
Cybertex Institute of Technology
Austin, TX
10.2019
Skills
Skills & Abilities
First Aid and CPR
Database Management
Microsoft Office Suite
Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population
Timeline
Certified Medical Assistant
Scott And White Hospital
10.2022 - Current
Certified Medical Assistant
Wellstone Internal Medicine
07.2021 - 09.2022
Experience
Medical Assistant
Freedom Urgent Care
10.2020 - 06.2021
Patient Care Technician
St. David’s Health Care, David’s North Austin Medical Center