Summary
Overview
Work History
Education
Skills
Timeline
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Breeonika Dell

Sandy,OR

Summary

Proven leader and adaptable professional with a track record of enhancing operational efficiency and customer satisfaction. Excelled in multitasking and mentoring, demonstrating dependability and exceptional time management skills. Skilled in safe transportation and meticulous in maintaining cleanliness, consistently delivering high-quality service and results.

Overview

3
3
years of professional experience

Work History

Cook Shift Leader

Avamere Cascadia Village
10.2023 - 06.2024
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Cooked memorable dishes that brought new customers into establishment.

Transportation Administrator

Four Seasons Hotels And Resorts
05.2023 - 10.2023
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Oversaw team of 10 drivers by reviewing performance to promote timely and efficient deliveries and operations.

Coffee Barista

Go Go Exspresso
06.2022 - 10.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.

Server

The Brance
06.2022 - 09.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Front Desk Associate

Hoilday Inn
06.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Gathered and organized supplementary material to support structured lessons.

Shuttle Driver

Hoilday Inn
06.2022 - 03.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Operated vehicles seating 10+ people.
  • Skilled at driving in difficult weather conditions such as snow storms.
  • Transported customers to and from airport.
  • Maintained clean and neat shuttle for passenger comfort.
  • Provided information about area attractions and facility amenities.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Assisted elderly and disabled passengers entering and exiting shuttle.

Housekeeping Team Leader and Van Supervisor

Boyne Highlands Resort
10.2021 - 04.2022
  • Managed staff of 6 housekeepers.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Managed team productivity and workflow to exceed quality standards.
  • Evaluated employee performance and developed improvement plans.
  • Maintained large cleaning van ensuring it was properly cleaned and fueled.
  • Drove van in hectic weather conditions such as snow storms with limited visibility.

Education

High School Diploma -

Southridge High School
Beaverton, OR
06.2007

Skills

  • Self-Motivated
  • Dependable
  • Responsible
  • Adaptable
  • Time Management
  • Detail oriented
  • 20/20 vision
  • Loading and Unloading 75 pounds

Timeline

Cook Shift Leader

Avamere Cascadia Village
10.2023 - 06.2024

Transportation Administrator

Four Seasons Hotels And Resorts
05.2023 - 10.2023

Coffee Barista

Go Go Exspresso
06.2022 - 10.2022

Server

The Brance
06.2022 - 09.2023

Front Desk Associate

Hoilday Inn
06.2022 - 03.2023

Shuttle Driver

Hoilday Inn
06.2022 - 03.2023

Housekeeping Team Leader and Van Supervisor

Boyne Highlands Resort
10.2021 - 04.2022

High School Diploma -

Southridge High School
Breeonika Dell