Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breeonna Lawson

Houston,TX

Summary

-Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.


-Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CENA

SKLD Illuminate-Muskegon
06.2022 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Correctional Officer

Earnest C. Brooks Correctional Facility
09.2021 - 03.2022
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed behavior of residents individually and in groups.

Customer Service Representative

OmniCare
05.2020 - 06.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Resident Assistant

J2S Group
09.2013 - 03.2020
  • Responded to room transfers, incident reports, and maintenance requests.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.

Education

GED -

Orchard View Adult Education
Muskegon, MI
02.2013

Skills

  • Mobility Assistance Needs Understanding
  • Responding to Emergencies
  • Grooming and Bathing Assistance
  • Patient Relationship-Building
  • Compassionate Caregiver
  • Inpatient Care
  • Inmate Rights
  • Criminal Law
  • Defensive Tactics
  • Microsoft Word
  • Sales Expertise
  • Account Management

Certification

  • CNA - Certified Nurse Assistant

Timeline

CENA

SKLD Illuminate-Muskegon
06.2022 - Current

Correctional Officer

Earnest C. Brooks Correctional Facility
09.2021 - 03.2022

Customer Service Representative

OmniCare
05.2020 - 06.2021

Resident Assistant

J2S Group
09.2013 - 03.2020

GED -

Orchard View Adult Education

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Breeonna Lawson