Breesia Northern
Redding,CA
Summary
Proven track record in enhancing team performance and customer satisfaction at Simpson University and Dutch Brothers Coffee, showcasing strong problem-solving and critical thinking abilities. Expert in administrative support and relationship building, significantly improving operational efficiency and fostering professional relationships. Great experience in coaching at the collegiate level as well as working for the baseball organization the Colt 45s.
Overview
3
3
years of professional experience
Work History
Sport Management Administrative Assistant
Redding Colt 45s
Redding, CA
05.2024 - Current
- Delivers messages to staff and greets visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivers the money to all stations as well as the pos systems
- In charge of carrying out the inbetween innings games with kids
Women's Basketball Assistant Coach
Simpson University
Redding, CA
09.2022 - 05.2024
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
- Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
- Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Helped recruit athletes
- Mentored the athletes on their spiritual journey
- Assisted in fundraising efforts for team equipment upgrades or travel expenses through various community outreach initiatives.
- Coordinated logistics for away games including transportation arrangements, accommodations bookings, meal planning ensuring seamless experiences for the entire team.
- Handled the per diem for the athletes for the trips.
Barista Shift Supervisor
Dutch Brothers Coffee
Redding, CA
04.2021 - 04.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
Education
Master of Science - Sport Management Coaching And Athletic Admin.
Liberty University
Lynchburg, VA05.2025
Bachelor of Arts - Political Science
Simpson University
Redding, CA05.2022
Associate of Arts - Liberal Arts Humanities And Communications
College of The Redwoods
Eureka, CA05.2020
High School Diploma -
Arcata High School
Arcata, CA06.2018
Skills
- Customer Service
- Computer Skills
- Scheduling and calendar management
- Relationship Building
- Administrative Support
- Time Management
Timeline
Sport Management Administrative Assistant
Redding Colt 45s
05.2024 - Current
Women's Basketball Assistant Coach
Simpson University
09.2022 - 05.2024
Barista Shift Supervisor
Dutch Brothers Coffee
04.2021 - 04.2024
Master of Science - Sport Management Coaching And Athletic Admin.
Liberty University
Bachelor of Arts - Political Science
Simpson University
Associate of Arts - Liberal Arts Humanities And Communications
College of The Redwoods
High School Diploma -
Arcata High School